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Nicole Thompson
Nicole Thompson at Jones Ford

Nicole Thompson

Service Advisor

Jones Ford

510 Florence Rd
Savannah, TN 38372

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4.9
18 Reviews

Nicole Thompson is a Service Advisor at Jones Ford and Jones GMC. She began her career in the service department in 2019 and is dedicated to providing excellent customer service and helping customers keep their vehicles in top condition. Originally from Enville, TN, she has built strong relationships with customers, making their service experience smooth and stress-free.She attended college for nursing, but her passion for customer service and vehicle care led her to the automotive industry. What she loves most about her job is the relationships she has built with her customers, ensuring they receive top-quality service and support. Outside of work, Nicole enjoys church, spending time with her twin boys, and going to the beach. As her boys enter new chapters in their lives, she looks forward to watching them grow and accomplish great things. She also adores her sweet dogs, Marley and Bruno, who bring joy to her family every day.

4.9

18 Reviews

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18 Reviews of Nicole Thompson

May 14, 2025

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Employee Rating

Jones GMC/Ford has the best service team. They are so nice and friendly. Would highly recommend getting your vehicle serviced there. More

by Jessica
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Recommend Dealer
Yes
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May 14, 2025

Jones Ford responded

Thank you for the wonderful feedback! We're so glad to hear our service team at Jones made a great impression. Your recommendation means a lot to us!

April 05, 2025

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Easy to make an appointment, my vehicle went back on time and I was advised of how long the service and brake job would take. Received my vehicle back in the time they had allotted. More

by Fitz
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Recommend Dealer
Yes
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Apr 07, 2025

Jones Ford responded

Thank you for sharing your experience! We're glad the scheduling, communication, and service all went smoothly and on time. We appreciate your trust and look forward to helping you again in the future!

February 27, 2025

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Service department kept us advised it was courteous What is helpful in setting up future appointments? More

by mikelanier57
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Service Time
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Yes
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Feb 28, 2025

Jones Ford responded

Thank you for your feedback! We're glad to hear that our service department kept you informed and was helpful in setting up future appointments. We appreciate your support and look forward to assisting you again!

February 07, 2025

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Great experience with Blake. He worked hard to make our deal for us. Phil was instrumental as well. Thank you both. More

by Chuck
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Recommend Dealer
Yes

Other Employees Tagged: Philip Prather, Samantha

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Feb 13, 2025

Jones Ford responded

Thank you for sharing your experience, Chuck! We're glad to hear that Blake and Philip worked hard to make your deal happen. We appreciate your support and look forward to assisting you again in the future!

January 29, 2025

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Every dealership should be this way. Very knowledgeable, professional and helpful. Never had a bad experience with them More

by Thaxtonfd
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Yes
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January 03, 2025

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Very pleased with Spencer ! !! He did a outstanding Job great severing Tec you're blessed to have such a great man lije Spencer working for you More

by debskids4
Recommend Dealer
Yes

Other Employees Tagged: Spencer

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November 25, 2024

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We had excellent service both times we were there they have been friendly in customer service and the service department More

by lloydoverbo
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson

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November 20, 2024

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Professional and accommodating. Service department was transparent and took care of all my needs. Highly recommend. More

by Blake
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Benton, Adam Johnson , Philip Prather

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October 14, 2024

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The service was quick and easy to set up. The only issue I had was that I didn't know that the Ford service department was actually across the road at the GMC dealership. A minor inconvenienc More

by r.smith54
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Trotter, Anthony Benton

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September 06, 2024

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Very efficient time of my oil change and tire rotation customer service was excellent and More

by Countyboy77
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Yes
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