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Nicole Thompson
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17 Reviews
Nicole Thompson is a Service Advisor at Jones Ford and Jones GMC. She began her career in the service department in 2019 and is dedicated to providing excellent customer service and helping customers keep their vehicles in top condition. Originally from Enville, TN, she has built strong relationships with customers, making their service experience smooth and stress-free.She attended college for nursing, but her passion for customer service and vehicle care led her to the automotive industry. What she loves most about her job is the relationships she has built with her customers, ensuring they receive top-quality service and support. Outside of work, Nicole enjoys church, spending time with her twin boys, and going to the beach. As her boys enter new chapters in their lives, she looks forward to watching them grow and accomplish great things. She also adores her sweet dogs, Marley and Bruno, who bring joy to her family every day.
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17 Reviews of Nicole Thompson
April 05, 2025
Easy to make an appointment, my vehicle went back on time and I was advised of how long the service and brake job would take. Received my vehicle back in the time they had allotted. and I was advised of how long the service and brake job would take. Received my vehicle back in the time they had allotted. More
by Fitz
January 03, 2025
Very pleased with Spencer ! !! He did a outstanding Job great severing Tec you're blessed to have such a great man lije Spencer working for you !! He did a outstanding Job great severing Tec you're blessed to have such a great man lije Spencer working for you More
by debskids4
Other Employees Tagged: Spencer
November 25, 2024
We had excellent service both times we were there they have been friendly in customer service and the service department have been friendly in customer service and the service department More
by lloydoverbo
Other Employees Tagged: Adam Johnson
November 20, 2024
Professional and accommodating. Service department was transparent and took care of all my needs. Highly recommend. Service department was transparent and took care of all my needs. Highly recommend. More
by Blake
Other Employees Tagged: Anthony Benton, Adam Johnson , Philip Prather
October 14, 2024
The service was quick and easy to set up. The only issue I had was that I didn't know that the Ford service department was actually across the road at the GMC dealership. A minor inconvenienc The only issue I had was that I didn't know that the Ford service department was actually across the road at the GMC dealership. A minor inconvenience. More
by r.smith54
Other Employees Tagged: Timothy Trotter, Anthony Benton
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