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Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
105 Reviews
4.8

105 Reviews

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105 Reviews of Nicole Thompson

November 08, 2024

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Employee Rating

My experience from beginning to the end with the awesome help from Nicole was fantastic More

by pboyle1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Jones GMC responded

Thank you so much for your excellent review! We are so glad that Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

October 27, 2024

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Employee Rating

Overall great experience! Wes is a great guy and I couldn't have been happier with my purchase! More

by Cameron Moody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: LeeAnn Shelton, Wes Cummins

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Oct 27, 2024

Jones GMC responded

We are so glad that Wes had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones GMC Management Team

October 24, 2024

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Employee Rating

If I would complain about anything it would be the long wait times sometimes. My last visit took 3 hours. More

by DEENALYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Gray, Matt Sharp

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Oct 25, 2024

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 23, 2024

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Employee Rating

The staff is very friendly and willing to go above and beyond to make customers happy. More

by cscott93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks , Josh Scott

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Oct 23, 2024

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

October 21, 2024

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Employee Rating

Service was good as far as I could tell I only had a service done on Friday More

by ? Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

October 21, 2024

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Employee Rating

I always have a great experience at Jones GMC. The people at the service desk are so kind and helpful. Great service More

by Has2run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Arnold

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Oct 22, 2024

Jones GMC responded

Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 20, 2024

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Employee Rating

They were very friendly and helpful. Made sure I was comfortable and if I needed anything while I was waiting. More

by gert842004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Spencer Westbrooks

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Oct 20, 2024

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 19, 2024

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Employee Rating

Well they gave me a hard time about honoring my drivetrain warranty but Nicole took care of me More

by Mariogriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Mario, and look forward to your next visit. Jones GMC Management Team

October 16, 2024

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Employee Rating

Always take care of us in a timely manner. Very polite very helpful. Listens to what we have say only place we take our vehicle to have serviced More

by jpeq53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2024

Jones GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

October 07, 2024

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Employee Rating

Great customer service, nice clean waiting area, very efficient service process and friendly helpful staff More

by theadkissons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicole and our team met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

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