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Nicole Thompson
Nicole Thompson at Jones GMC
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Nicole Thompson

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
127 Reviews
4.8

127 Reviews

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127 Reviews of Nicole Thompson

March 13, 2025

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Employee Rating

Very professional and knowledgeable technicians and staff. I'm very pleased with the service and respectful staff More

by marcusleeharris.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Spencer Westbrooks, Christian Arnold

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Mar 13, 2025

Jones GMC responded

Thank you for taking the time to share your feedback with us, Marcus. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

March 05, 2025

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Employee Rating

Took my car in for an oil change and they found a leak that needed to be fixed. So thankful I can trust my Jones Service team to take care of me! Nicole is exceptional at getting everything scheduled and More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

March 04, 2025

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I have been dealing with jones for many years. They’ve always made me feel like I was the lost important person in the room. More

by TBar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Mar 05, 2025

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

February 21, 2025

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Service staff was excellent, very accommodating and responsive to all of my request! The support staff were also very helpful and friendly!!!! More

by miltonallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Feb 21, 2025

Jones GMC responded

Thank you for your kind words! We're thrilled to hear that our service and support staff provided an excellent, accommodating, and responsive experience. We appreciate your support and look forward to assisting you again in the future!

February 21, 2025

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Very fast service and everyone was so polite. I will be back for my next service. More

by Neasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Feb 23, 2025

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

February 19, 2025

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Great service with exceptional personable customer service. They always take the best care of my vehicles More

by Matthew Briney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold

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Feb 19, 2025

Jones GMC responded

Matthew, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

February 16, 2025

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Good experience people friendly service was ok got in and out in a short time More

by lzfsd123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

January 30, 2025

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Everything went well today. It took longer than I hoped but not too much. I will continue to have my terrain serviced there. More

by mrowin22
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 30, 2025

Jones GMC responded

It's great to hear that Nicole and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

January 23, 2025

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It’s never a problem getting an appointment for service. I enjoy the service team. They are always nice and willing to help. More

by rgennys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks, Christian Arnold

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Jan 24, 2025

Jones GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jones GMC Management Team

January 09, 2025

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Employee Rating

The service is usually fast and the employees are always friendly and accommodating. I definitely recommend Jones GMC service department! More

by Sookiebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Westbrooks

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Jan 09, 2025

Jones GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

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