Nicole Kennedy

I dealt with the collision department to replace my vehicle’s hood due to factory paint defect. The whole process took me 3 months! There was absolutely no communication from the dealer, they picked up vehicle’s hood due to factory paint defect. The whole process took me 3 months! There was absolutely no communication from the dealer, they picked up phone once when I called during this whole time. When the hood was replaced, they forgot to install the insulation shield so I had to go back again. Overall, extremely frustrating situation mainly due to lack of communication. More

by remi.lukosiunas Verified Customer Verified Customer

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Very professional. That’s the way I left it and it feels good to see it still remains s professional. That’s the way I left it and it feels good to see it still remains s professional. More

by ANTHONYSNAN77 Verified Customer Verified Customer

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The finished work looks great, but the time it took to complete seemed too long. Plus, I didn’t get daily communication about progress or accurate estimate of when the work would be completed. complete seemed too long. Plus, I didn’t get daily communication about progress or accurate estimate of when the work would be completed. More

by Tmacowski Verified Customer Verified Customer

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professional services and good customer services. and good work and times works and good people. and good work and times works and good people. More

by apologutters Verified Customer Verified Customer

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I have been going to this dealership for at least 20 yrs , always amazing service, especially your service department. The Best!! , always amazing service, especially your service department. The Best!! More

by LUCYFLANIGAN2 Verified Customer Verified Customer

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Dennis was great and accommodating as well . Dealership has always been great,Overall a great experience ! Dealership has always been great,Overall a great experience ! More

by DMOHR1 Verified Customer Verified Customer

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When it comes to purchasing a vehicle, the experience can vastly differ from dealership to dealership. However, Wayne Akers Ford in Lake Worth, FL, sets a gold standard for what the car buying process should vastly differ from dealership to dealership. However, Wayne Akers Ford in Lake Worth, FL, sets a gold standard for what the car buying process should be like, thanks in large part to the incredible team, including standout members like Chantal and JP. From the moment I walked into the dealership, I was greeted with a level of professionalism and warmth that immediately put me at ease. Chantal was the first to assist me, and her knowledge about the Ford lineup was nothing short of impressive. She took the time to understand my needs, preferences, and budget, making me feel valued and heard. Her patience and willingness to answer every question with a smile made the process enjoyable and stress-free. JP, on the other hand, shined in the delivery and service aspect. His attention to detail and dedication to ensuring that every aspect of my vehicle was in perfect condition before handing over the keys was remarkable. JP’s thorough walkthrough of the vehicle’s features and his tips on maintenance and care showed his commitment to not just making a sale, but to the satisfaction and well-being of the customer. Together, Chantal and JP exemplify what excellent sales and service should be. They went above and beyond to ensure that my experience was not just satisfactory, but genuinely delightful. Their teamwork and dedication are a testament to the quality and integrity of Wayne Akers Ford as a dealership. It’s clear that they don’t just sell cars; they build relationships and trust with their customers, making sure every individual leaves happier and more confident in their purchase. For anyone in the Lake Worth area considering a new or used vehicle, Wayne Akers Ford, with the support of professionals like Chantal and JP, should be your first stop. Their commitment to exceptional service, combined with a friendly and supportive atmosphere, makes for an unbeatable car buying experience. Thank you, Chantal and JP, for not just meeting my expectations, but far exceeding them. Your dedication to excellence is truly appreciated. More

by JESSEJAMES4433 Verified Customer Verified Customer

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Very poor experience with Wayne Akers. Will never use them again. Terrible service, all about the sale. Could never answer my questions directly and I felt I had to manage all the parts an Will never use them again. Terrible service, all about the sale. Could never answer my questions directly and I felt I had to manage all the parts and pieces of the transaction. More

by SConst Verified Customer Verified Customer

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This dealership has gone above, and beyond anyone that I have dealt with in purchasing and servicing a car and would not hesitate at all to recommend them to future customers have dealt with in purchasing and servicing a car and would not hesitate at all to recommend them to future customers More

by tomhill Verified Customer Verified Customer

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Brandon is the best. Brandon and Phillip the fiancé guy got us he best deal ever Brandon and Phillip the fiancé guy got us he best deal ever More

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