Check out Nicole Dobbs's reviews on DealerRater

November 22, 2024

Dealership Rating

Employee Rating

They have outrageous rates for repairs, over 100% higher versus non-dealership prices, yes, that means more than twice as much. versus non-dealership prices, yes, that means more than twice as much. More

by J Collins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

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November 17, 2024

Dealership Rating

Employee Rating

She as very friendly and she corresponded with me quickly in regards to my vehicle’s service. in regards to my vehicle’s service. More

by kareemk0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2024 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2024

Dealership Rating

Employee Rating

Always friendly great service They let me know the final results and what is needed if needed Always happy when I need service Good job service dept results and what is needed if needed Always happy when I need service Good job service dept More

by TYRONEPATTON61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 19, 2024 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2024

Dealership Rating

Employee Rating

Good atmosphere, Awesome staff ! Thank you . More then anything I would recommend anyone to come visit this location . Thank you . More then anything I would recommend anyone to come visit this location . More

by GQ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Mike in service good fella.

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Nov 18, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating

Employee Rating

I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on that. I have issues with the truck being a 2023 platinum $100,000 truck have issues with it. They did not want to take car of unless I pay for They put an insurance for 85,000 miles on my truck that cost me almost $3000 I need some covered nothing pretty much I am upset. I would never recommend Elder for to anybody or buy myself another truck there. Thank you for the lousy service after I have been such a faithful customer. More

by luisnavarrohome

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Johany Trespalacios, Nacer Menouni, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 13, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 10, 2024

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Employee Rating

Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. yo own and it's reliable. More

by lookatthisbodyma

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 12, 2024 -

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Dealership Rating

Employee Rating

Im bad with the name but the guy who attended me it was good, nice and help me to fast good, nice and help me to fast More

by Dra.spichardoruiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Dealership Rating

Employee Rating

Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More

by YCART42874

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Johany Trespalacios

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Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating

Employee Rating

They were ok they came out to my job they just dropped the ball by not checking out my initial complaint. the ball by not checking out my initial complaint. More

by shelliez7798

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Perez

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Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating

Employee Rating

People were nice, gave me a nice rental, however none of the problems were fixed so I have to schedule the same service again elsewhere. I wanted to stick with Elder Ford since I bought the car there but un the problems were fixed so I have to schedule the same service again elsewhere. I wanted to stick with Elder Ford since I bought the car there but unfortunately they couldn't fix the issue More

by Fadezelaya

Verified Customer

Workmanship

Service Communication

Recommend Dealer

No

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Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa