Nicole DeFreitas
Nicole DeFreitas at Empire Ford Inc.

Nicole DeFreitas

Sales BDC

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

Contact Me
4.3
7 Reviews

I am a mom of two, but raise my five beautiful grandkids with my life partner. I have been in bdc sales for almost twenty years . I love what I do and love helping others

Dealership Experience

22 yrs, 6 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

English English

4.3

7 Reviews

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7 Reviews of Nicole DeFreitas

January 29, 2026

Dealership Rating
Employee Rating

Jeremy was incredibly helpful when we were buying a used car from Empire. He followed up on everything. More

by suecurtis
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft, Jeremy Tavares

Feb 12, 2026

Empire Ford Inc. responded

We appreciate your review! It’s great to hear Jeremy took such good care of you and followed up on everything. Thank you for choosing Empire!

December 17, 2025

Dealership Rating
Employee Rating

Staff was very friendly and knowledgeable and put 1000% to help with the financing. I was only going to look and left with a vehicle thank you will come back to buy again. Glad I went there. When others sa More

by cgrier3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

I had a great experience working with my salesperson, Jeremy. He went above and beyond to help me, especially given my situation with identity theft and the impact it had on my credit. I truly appreciate More

by itsdpinto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, Jeremy Tavares , Eric Moura

Jun 24, 2025

Empire Ford Inc. responded

Dear itsdpinto, Thank you very much for rating your experience with 5 stars and for sharing your story. We're so happy to hear that Jeremy "went above and beyond to help," and that "he made the entire process smooth and stress-free." We aim to please. Enjoy your new vehicle and Thank you again!!!

June 06, 2025

Dealership Rating
Employee Rating

He listened to what I wanted and delivered. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. More

by abounav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bancroft , Nicole Affonso

Jun 24, 2025

Empire Ford Inc. responded

Dear abounav, Congratulations on your new purchase! We appreciate your comments about your experience with your salesperson, Kevin Bancroft, and we thank you for choosing to deal with him again! Thank you for choosing Empire Ford!

November 16, 2024

Dealership Rating
Employee Rating

This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More

by Angellovesaruba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 21, 2024

Dealership Rating
Employee Rating

I would like to commend Sales Associate Juan Carlos Bautista-Rodriguez on a purchase made of my used Kia K5 at the dealership on 2-10-24. The purchase with his excellent service and guidance went seaml More

by MP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Vasconcellos, Nicole who took the initial inquiry and provided Juan as the salesperson. She was excellent facilitating all. Edgar and Ryan I spoke to while my vehicle was being prepped. Great guys with nice personalities

October 11, 2023

Dealership Rating
Employee Rating

Marc was an awesome person to deal with. I’d readily recommend him to anyone I knew in serxj of a vehicle. More

by mr_halfpint614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Gauthier , Jason Vasconcellos

Oct 13, 2023

Empire Ford Inc. responded

Dear mr_halfpint614, Thank you for servicing your vehicle at Empire Ford. We appreciate your 5-star review!

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