31 Reviews
Write a Review31 Reviews of Nicole Clarke
April 25, 2024
Our service advisor, Manuel (Manny) was very knowledgeable and kept us informed on our vehicle repair. Thanks knowledgeable and kept us informed on our vehicle repair. Thanks More
Other Employees Tagged: Suzanne Andries, Dave Balthrop, Cliff Blackshear, Jeromy Boulet, Owen Ford, Thomas Freeman, Matt Gideon, Tim Shaffer
June 05, 2023
I had a fantastic experience working with Porsche Plano's service team. They honored my tire warranty and recommended some great items to cover. Would recommend to any Porsche owner! service team. They honored my tire warranty and recommended some great items to cover. Would recommend to any Porsche owner! More
Other Employees Tagged: Suzanne Andries, Dave Balthrop, Cliff Blackshear, Jeromy Boulet, Owen Ford, Thomas Freeman, Matt Gideon, John Gladwill, Larry Irby
August 04, 2013
Porsche of Plano is a very friendly and welcoming environment. For a high-end, and exclusive brand like Porsche, one might expect a bit of arrogance or stuffiness, but there is none of that at Porsc environment. For a high-end, and exclusive brand like Porsche, one might expect a bit of arrogance or stuffiness, but there is none of that at Porsche of Plano. I went there about 8-10 times prior to purchase and a probably just as much since taking delivery 2 months ago. They always welcome you and are glad to see you return. Mark Laurenti is a great sales advisor and very easy to work with. He is a true car guy that will share his knowledge and passion, even after order placed and delivery of vehicle. At other brands and dealers, I never saw the sales guy again after purchase and you are simply directed to the service department. Mark and I have had probably 6 or more chats AFTER the sale. Even the people in the 'administrative areas' are great to work with, like Suzanne Andries and Nicole Clarke. These ladies assisted me with various paperwork issues with Texas DMV and Porsche NA HQ - far beyond the assistance you would get anywhere else. They took care of several 'issues' for me (issues outside the dealership) and kept me informed. They are truly committed to customer service. I find the 'passion and excellence' that is evident in Porsche vehicles is also demonstrated by the employees at Porsche of Plano. More
Other Employees Tagged: Suzanne Andries, Mark Laurenzi
May 31, 2013
I went on my first Owners Rally with Porsche of Plano and was very impressed!! When we got to the dealership they had breakfast set up, went over the rules and we were given directions for the ride. The ri was very impressed!! When we got to the dealership they had breakfast set up, went over the rules and we were given directions for the ride. The ride was beautiful and went at the perfect pace. We ended at a beautiful restaurant that over looked a lake with a great lunch. It was so nice to get together with other Porsche owners and walk away with new friends. A few days later I received a email with several pictures of us on the ride. What a treat!! I want to thank Tim Shaffer, David Loder and Nicole Clarke for EVERYTHING they did to set up the perfect day!!! Looking forward to the next one! More
Other Employees Tagged: David Loder, Tim Shaffer
April 29, 2013
We visited on two ocasions for advice from Kevin, the tech writer, in the service department and to participate in the Spring Owners Rally. Everyone we delt with was a delight. They were welcoming, frie tech writer, in the service department and to participate in the Spring Owners Rally. Everyone we delt with was a delight. They were welcoming, friendly and helpful when help was needed. An overall wonderful experience, we will return to the delearship. Thank you, Douglas Koeppen More
Other Employees Tagged: David Loder, Mike Marsh, Kevin Holmes
April 20, 2013
Today i participated in the Porsche rally and it was complete awesome . I had such a great experience and can't wait until the next one. I will tell all my other Porsche friends as well. It was well org complete awesome . I had such a great experience and can't wait until the next one. I will tell all my other Porsche friends as well. It was well organized and good breakfast and lunch was served. The route that we took on the two hour ride was perfect to really experience the amazing handling of the car. Thanks to everyone that had anything to do with this great event. Please keep this going. Craig Lockett More
Other Employees Tagged: David Loder, Tim Shaffer
March 05, 2013
I was referred to this dealership by a prior satisfied customer, and the recommendation certainly exceeded my expectations. From the initial meeting to the follow-through and follow-up, I have been very customer, and the recommendation certainly exceeded my expectations. From the initial meeting to the follow-through and follow-up, I have been very impressed. From the General Manager, Mike Marsh, who welcomed me ... to Sales Specialist, Owen Scales, who worked very hard to find a vehicle for immediate delivery ... to Nicole Clarke, who handled the closing paperwork, everything was handled with the utmost professionalism and caring. I was particularly pleased with the delivery process itself. Owen spent a great deal of time with me going through all the features of the wonderful car and he made sure the car was prepped to his satisfaction (windows gleaming, etc). I felt the trade-in value given to me for my old car was fair ... and providing the new car with a full tank of gas was a very nice touch! I will continue to use this dealership for all my maintenance ... and I will certainly relate the positive experience I had to my friends. Michelle Lee More
Other Employees Tagged: Mike Marsh, Owen Scales
February 09, 2013
I'd spent several months searching - and waiting - for the perfect used Porsche 911 to become available in the Dallas Ft Worth area. I found it at Boardwalk Porsche. Unfortunately, my first opportun for the perfect used Porsche 911 to become available in the Dallas Ft Worth area. I found it at Boardwalk Porsche. Unfortunately, my first opportunity to visit the dealership and check out the car came at the end of a long day riding our horses; when I walked in the door, I was unshaven, unkempt, unwashed - not the best condition to make a good first impression. I can think of several upscale car dealerships where someone looking like me would be ignored by the sales staff. Not Boardwalk. Colin Kurth wasted no time greeting me, then patiently answered all my questions, showed me the car, and provided me with plenty of information to take home. In short, he was a consumate professional in a situation where not everyone in his position would be, and managed to do this with no certainty that I was a serious buyer and no reason to believe that I would ever return to the dealership. Happily for all concerned, I was back the next morning - cleaned up - and with checkbook in-hand. Mr Kurth, and everyone else on the staff at Boardwalk, have my gratitude for a great purchase experience. More
Other Employees Tagged: Colin Kurth