Nicole Bandera

Very professional, the staff was very efficient and thorough. The courtesy shuttle was very helpful. Cathy was very nice. thorough. The courtesy shuttle was very helpful. Cathy was very nice. More

by paqman56 Verified Customer Verified Customer

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Staff was very courteous and professional. Pricing was upfront…no surprises. I appreciate all of the above mentioned. Pricing was upfront…no surprises. I appreciate all of the above mentioned. More

by AUDRALNERO Verified Customer Verified Customer

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Most of my Dodge dealership service experiences have been negative. Thus far my experience with your dealership has been positive and I appreciate it. Thank you so much. negative. Thus far my experience with your dealership has been positive and I appreciate it. Thank you so much. More

by sivadj230 Verified Customer Verified Customer

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Great service department. They found out what was wrong with my jeep and completed the work in a timely manner. They found out what was wrong with my jeep and completed the work in a timely manner. More

by jwat55 Verified Customer Verified Customer

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This is a great service center with very knowledgeable people running the center. Easy to get and appointment. people running the center. Easy to get and appointment. More

by Ricky Verified Customer Verified Customer

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Very nice people that push to accomidate your needs. Everything is being taken care of. Everything is being taken care of. More

by Bawhite Verified Customer Verified Customer

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Friendly, knowledgeable and professional staff. Selection of vehicles was good and the Southern network of dealerships offers even greater choices. Selection of vehicles was good and the Southern network of dealerships offers even greater choices. More

by cssammons Verified Customer Verified Customer

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Great Service. The worker were very friendly and helpful to me. Thanks for a great service experience. The worker were very friendly and helpful to me. Thanks for a great service experience. More

by harvey.mccoyjr49 Verified Customer Verified Customer

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Indeed, the CDJR Chesapeake service was far from exceptional and actually required my check up on work completed prior to me leaving the dealership due to my lack of trust. And yes, I turned in my exceptional and actually required my check up on work completed prior to me leaving the dealership due to my lack of trust. And yes, I turned in my vehicle immediately for deficiencies correction because work was simply not done (e.g.: the coolant check). I highly recommend Southern CDJR Chesapeake personnel become familiar with MOPAR website requirements of the "Express Lane" service rather than staying on their own program. More

by SHAMGOLBA Verified Customer Verified Customer

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Issue not resolved. Still waiting to know if the part was ordered. Was told by a service agent that it was ordered around 02NOV24 and after about two weeks and multiple Still waiting to know if the part was ordered. Was told by a service agent that it was ordered around 02NOV24 and after about two weeks and multiple calls and texts later received no confirmation. Then spoke with the service manager directly and they stated it would 5-7 business days and that was over three weeks ago. We still have not heard from the service department with an update or way forward again after multiple calls and voicemails this week 13DEC24. More

by mdsvate Verified Customer Verified Customer

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