Nicky Shelton
Nicky Shelton at Metro Ford of Madison
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Nicky Shelton

Sales Consultant

Metro Ford of Madison

5422 Wayne Terrace
Madison, WI 53718

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32 Reviews

I entered the car world in 2017 after 6 years of Customer Service work. What I have enjoyed most is meeting people from all walks of life and hearing their life experiences. I moved here from Texas in 2013 and fell in love with this state. I am a mother to two beautiful young boys, and two darling cats. We live in Sun Prairie and love hitting the parks! I like to go on adventures in my free time. Kayaking, hiking, traveling, and pretty much anything outdoors!

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

Specialties & Trainings

Ford Certified in Pre-Owned

Ford Certified In Trucks, Suvs, Cars, Hybrids, and Energis.

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32 Reviews

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32 Reviews of Nicky Shelton

April 29, 2019

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Employee Rating

Everything was smooth and easy Nicky Shelton was totally awesome to work with. I got a great deal, and they went above and beyond in streamlining everything so I had enough time to More

by iotashan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 22, 2019

Dealership Rating
Employee Rating

Very speedy process Initially tried for a used vehicle but was denied, but with the hard work and dedication of metro Ford I was able to get a new vehicle with similar pa More

by joshwilcox82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob in financing

April 21, 2019

Dealership Rating
Employee Rating

Great Experince Nicky at Metro Ford was very helpful. She took time, on 4 separate occasions, to meet with us and get us the right vehicle(s) for our needs. Very posi More

by RDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 20, 2019

Dealership Rating
Employee Rating

Fantastic Experience Nicky took care of everything for me. I had called earlier about a specific truck since I was coming from an hour away. She had everything out and rea More

by mrehse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 18, 2019

Dealership Rating
Employee Rating

Excellent service I worked with Nicky Shelton . She was very knowledgeable of the truck I wanted , extremely patient and worked hard to make sure I was satisfied with More

by Randy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Harbort , Bob ( finance Dept)

March 18, 2019

Dealership Rating
Employee Rating

Very good experience This was my first time buying a car and I had an amazing experience at Metro Ford of Madison. They explained everything very well. Everyone there is s More

by hsfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian McIntyre, Bob Parry

February 12, 2019

Dealership Rating
Employee Rating

Great service, fun yet professional Shout out to Nicky and her awesome customer service this weekend! After looking at cars at several different places on Saturday and having no luck in More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 22, 2019

Dealership Rating
Employee Rating

Happy Ford Explorer owner Nicky went above and beyond to find the right vehicle for me and my family. I had very specific options as was looking for without breaking the bank a More

by Steve
Recommend Dealer
Yes

Other Employees Tagged: Alex Abeyta

January 18, 2019

Dealership Rating
Employee Rating

Nice people and great help They wanted to see what I wanted for a car gave me the lowest they could go down and was so nice and polite while doing it. More

by Nutterbutter88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 09, 2019

Dealership Rating
Employee Rating

Great Nicky Shelton was persistent and worked until she got me something that worked for me. She was a joy to work with and would work with her again. More

by Vic74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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