I entered the car world in 2017 after 6 years of Customer Service work. What I have enjoyed most is meeting people from all walks of life and hearing their life experiences. I moved here from Texas in 2013 and fell in love with this state. I am a mother to two beautiful young boys, and two darling cats. We live in Sun Prairie and love hitting the parks! I like to go on adventures in my free time. Kayaking, hiking, traveling, and pretty much anything outdoors!
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
7 yrs, 3 mos
Specialties & Trainings
Ford Certified in Pre-Owned
Ford Certified In Trucks, Suvs, Cars, Hybrids, and Energis.
Ford Certified in Certified Pre-Owned
Trained in Sucessful Personable Interaction
Skilled in Effective Problem Solving
View more specialties & trainings32 Reviews
Write a Review32 Reviews of Nicky Shelton
April 29, 2019
Everything was smooth and easy Nicky Shelton was totally awesome to work with. I got a great deal, and they went above and beyond in streamlining everything so I had enough time to Nicky Shelton was totally awesome to work with. I got a great deal, and they went above and beyond in streamlining everything so I had enough time to pick up the vehicle and surprise my wife on a super tight schedule. More
April 22, 2019
Very speedy process Initially tried for a used vehicle but was denied, but with the hard work and dedication of metro Ford I was able to get a new vehicle with similar pa Initially tried for a used vehicle but was denied, but with the hard work and dedication of metro Ford I was able to get a new vehicle with similar payments to my trade. Would definitely recommend them to friends and family. More
Other Employees Tagged: Bob in financing
April 21, 2019
Great Experince Nicky at Metro Ford was very helpful. She took time, on 4 separate occasions, to meet with us and get us the right vehicle(s) for our needs. Very posi Nicky at Metro Ford was very helpful. She took time, on 4 separate occasions, to meet with us and get us the right vehicle(s) for our needs. Very positive experience! More
April 20, 2019
Fantastic Experience Nicky took care of everything for me. I had called earlier about a specific truck since I was coming from an hour away. She had everything out and rea Nicky took care of everything for me. I had called earlier about a specific truck since I was coming from an hour away. She had everything out and ready right in the front by the time I got there. She was very easy to work with and made sure I had everything I could need or want! Definitely recommended! More
April 18, 2019
Excellent service I worked with Nicky Shelton . She was very knowledgeable of the truck I wanted , extremely patient and worked hard to make sure I was satisfied with I worked with Nicky Shelton . She was very knowledgeable of the truck I wanted , extremely patient and worked hard to make sure I was satisfied with the purchase even on her day off. The entire team was excellent to work with!! I drove 1.5 hrs to purchase a vehicle and last minute changed my mind and upgraded to another vehicle.The sales team just simply made it happen. Metro Ford definitely earned my business!!!!! More
Other Employees Tagged: Randy Harbort , Bob ( finance Dept)
March 18, 2019
Very good experience This was my first time buying a car and I had an amazing experience at Metro Ford of Madison. They explained everything very well. Everyone there is s This was my first time buying a car and I had an amazing experience at Metro Ford of Madison. They explained everything very well. Everyone there is so friendly and I'm really glad that I went there More
Other Employees Tagged: Brian McIntyre, Bob Parry
February 12, 2019
Great service, fun yet professional Shout out to Nicky and her awesome customer service this weekend! After looking at cars at several different places on Saturday and having no luck in Shout out to Nicky and her awesome customer service this weekend! After looking at cars at several different places on Saturday and having no luck in my city, Milwaukee, I was exhausted and starting to believe that I was the Goldielocks of car buying; no car was "just right." On a whim I expanded my radius (again) on autotrader and found my perfect car at Metro Ford! Driving in from Milwaukee took longer than anticipated, and I ended up arriving just a bit before closing. Nicky already had the car ready and warm, always a plus in below freezing weather. During the test drive she was sociable yet professional and knowledgeable. I never felt pressured by her for a sale and she took the time to address all of my concerns thouroughly. I would definitely recommend Nicky to anyone looking for a fun and easy car buying experience! More
January 22, 2019
Happy Ford Explorer owner Nicky went above and beyond to find the right vehicle for me and my family. I had very specific options as was looking for without breaking the bank a Nicky went above and beyond to find the right vehicle for me and my family. I had very specific options as was looking for without breaking the bank and she took the time to find it. I highly recommend working with her as she listens to what your needs are and isn’t just looking to sell you a car on their lot. Alex also took his time showing me how to use the options and never tried to rush things in spite of the bitter cold! More
Other Employees Tagged: Alex Abeyta
January 18, 2019
Nice people and great help They wanted to see what I wanted for a car gave me the lowest they could go down and was so nice and polite while doing it. They wanted to see what I wanted for a car gave me the lowest they could go down and was so nice and polite while doing it. More
January 09, 2019
Great Nicky Shelton was persistent and worked until she got me something that worked for me. She was a joy to work with and would work with her again. Nicky Shelton was persistent and worked until she got me something that worked for me. She was a joy to work with and would work with her again. More