My sales rep did an outstanding job of keeping me
informed during the sales process
informed during the sales process
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by BARBERJD5395
Verified Customer
Verified Customer
Jul 04, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
Resolved my issue with phone incompatibility after an
over the air software update on May 19th with a reprogram.
over the air software update on May 19th with a reprogram.
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by blackwbg
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jaden Nieves
Jun 25, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
My experience at Shottenkirk ROVER was perfect!
The salesman, Nicolas, sent me video of the Velar inside/out. MYCHUL, in finance was thorough with the transaction details. He was patient when info
The salesman, Nicolas, sent me video of the Velar inside/out. MYCHUL, in finance was thorough with the transaction details. He was patient when informing me about the various types of warranties available when buying a used ROVER! LOVE my new Shottenkirk ROVER!
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by CHARMEGALLINI
Verified Customer
Verified Customer
Other Employees Tagged:
MYCHUL
Jun 18, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
I have always had excellent service at this dealership
the only negative thing I can say is in regards to my 2020 Velar infotainment not being able to be updated because the new software isn’t compatible.
the only negative thing I can say is in regards to my 2020 Velar infotainment not being able to be updated because the new software isn’t compatible. So I can’t even update my GPS. Terrible on Range Rovers side.
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by sandyjenschke
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gregory Whitlock
Jun 05, 2024 -
Land Rover Boerne responded
sandy, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne
Excellent service by a friendly, knowledgeable and
professional staff! Land Rover of Boerne is one of the best dealerships i have ever worked with!
professional staff! Land Rover of Boerne is one of the best dealerships i have ever worked with!
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by SDELAUNE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Timo Navarrete
May 28, 2024 -
Land Rover Boerne responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Arty was pretty fantastic.
The process was simple and straightforward. Excellent client service. Highly recommended. Ask for Arty.
The process was simple and straightforward. Excellent client service. Highly recommended. Ask for Arty.
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by krstone72
Other Employees Tagged:
Arty Lawyer
, Timo Navarrete, Mychal Payne
May 09, 2024 -
Land Rover Boerne responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!
Buying was a breeze.
Everyone was very helpful and work to make the deal happen.
Everyone was very helpful and work to make the deal happen.
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by TFONZECA
Verified Customer
Verified Customer
Other Employees Tagged:
Mike, Finance
May 06, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
Nick Solano, made our car search and purchase experience
memorable, comfortable, and impactful from the moment he approached us on the car lot on our first visit. He made such a positive and warm impressio
memorable, comfortable, and impactful from the moment he approached us on the car lot on our first visit. He made such a positive and warm impression, we returned for a 2nd look. Even though we were interested in purchasing a used car with a specific limited price range, he treated us as if we were buying a new high priced vehicle and were the most important customers on site. He diligently and patiently recommended cars, he sincerely wanted me to be happy and love my purchase. In the end, he found me an amazing car, I love my Jaguar SUV! Thank-you Nick and thank you Land Rover/Jaguar of Boerne dealership for a wonderful and easy car buying experience.
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by Liz Nieto
Other Employees Tagged:
Timo Navarrete
May 03, 2024 -
Land Rover Boerne responded
Liz, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!
Attentive and friendly, so far.
Not real thrilled with the mandatory $2000 “Elite Care” that’s added onto the purchase price. Would be a 5 star rating if they didn’t force this.
Not real thrilled with the mandatory $2000 “Elite Care” that’s added onto the purchase price. Would be a 5 star rating if they didn’t force this.
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by HARKLEROAD.WILLIAM
Verified Customer
Verified Customer
Other Employees Tagged:
Timo Navarrete, Michael in finance
Apr 22, 2024 -
Land Rover Boerne responded
WILLIAM, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne
I struggled getting 4 of the salesman to call me back
over a 2 week period. They just kept passing me off to another. Finally, Arty came through and saved the sale. He was easy to work with, kind, not yo
over a 2 week period. They just kept passing me off to another. Finally, Arty came through and saved the sale. He was easy to work with, kind, not your typical showy salesman, which I appreciated!
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by lynellek
Apr 15, 2024 -
Land Rover Boerne responded
Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne