Nick Setter
Nick Setter at Chuck Anderson Ford
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Nick Setter

Service Writer

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Nick Setter

February 17, 2025

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Employee Rating

Made appointment for a Saturday service was completed within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charge More

by KEVDOGANDROBIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Chrisman

January 20, 2025

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I came in 2 days in a row. Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know time More

by meverett50
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Chrisman

Feb 04, 2025

Chuck Anderson Ford responded

Thank you for being understanding! We'd love to be able to do 1/2 hour oil changes on everything...sometimes it's just not in the cards if the vehicle ahead of you requires more than anticipated repairs or maintenance. Also! Please keep in mind that we will pick up your vehicles at your house, perform service on them, then return them, at NO COST to you!

January 19, 2025

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We are very pleased. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. More

by dmischlich
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Recommend Dealer
Yes
Feb 04, 2025

Chuck Anderson Ford responded

That is so frustrating! Pleas send our general manager and email with what message is popping up and he'll look into how we can get that corrected for you. His email is: nick.anderson@chuckanderson.com

January 08, 2025

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Communication is what I value the most. With my car being gone weeks at a time, frequent updates are very appreciated. Also appreciate the time put into working with an outside warranty More

by ddobson1
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Chrisman

Feb 04, 2025

Chuck Anderson Ford responded

Thank you for your kind words. We appreciate your business and will continue to meet or exceed your expectations!

November 18, 2024

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Dropped my car off the night before ans was ready the next morning. No appointment. Great service! More

by SFARWELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Chrisman

Dec 06, 2024

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

October 28, 2024

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Fast and friendly service, was able to schedule quickly as well as schedule future appointments More

by bird8109
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Chrisman

Nov 05, 2024

Chuck Anderson Ford responded

Thanks for the great feedback!

October 16, 2024

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These guys have always done a great job with service and sales. Would recommend using them always! Brad More

by forkedcreekranch
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Recommend Dealer
Yes
Nov 05, 2024

Chuck Anderson Ford responded

Thanks for your great feedback! We appreciate your business!

October 13, 2024

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In and out in hour for oil change. Great job in the service department. Thanks!! More

by DDBEDFORD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Chrisman

Nov 05, 2024

Chuck Anderson Ford responded

Thanks for your great feedback! We appreciate your business!

October 04, 2024

Dealership Rating
Employee Rating

Our appointment was at 9am told them we would pick up at noon. It was not ready til 1pm. Also had to take it back because they forgot to put the valve taps on. More

by DDBEDFORD
Recommend Dealer
Yes

Other Employees Tagged: Paul Palmer, Jeremy Chrisman

Oct 11, 2024

Chuck Anderson Ford responded

Thanks for your great feedback on your recent experience with our service department!

May 24, 2024

Dealership Rating
Employee Rating

Always ready to help nice people I’m very pleased with the service love my truck More

by GREENACRES15687
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Recommend Dealer
Yes
May 28, 2024

Chuck Anderson Ford responded

Thanks for the great feedback, we appreciate your business.

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