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Nick Salazar
Nick Salazar at Toyota On Western
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Nick Salazar

Service Advisor

Toyota On Western

6941 S Western Ave
Chicago, IL 60636

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Nick Salazar

September 06, 2024

Dealership Rating
Employee Rating

friendly convenient informative employees who go beyond their task to help. always available quick to serve. reachable. More

by tracylmorgan930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Otto Brantley , Denis Tomsa

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Sep 06, 2024

Toyota On Western responded

Hi, Tracy! We always do our best to make sure our customers leave happy. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 14, 2024

Dealership Rating
Employee Rating

Stop trying to make money on customers like myself who have been logo customers. Unnecessary service costing far to much for service should be illegal More

by lewis7919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gal, not sure, but I found that the radio needed to be reset. Reading is fundamental, I should have consulted with someone else who had the same car. I feel I was taken for this service with cost two days of waiting and over 100.00 dollars.

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Aug 18, 2024

Toyota On Western responded

Lewis, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 13, 2024

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Employee Rating

The people are awesome . i really appreciate them for their hard work and dedication to their clients. I have been with this location and I’m happy to be a customer Otto,and t More

by DWILSON257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otto Brantley , Rudy

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Aug 13, 2024

Toyota On Western responded

We are very happy to hear that Otto and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2024

Dealership Rating
Employee Rating

Great customer service and as always the best service. Always faster then expected. My to go place for all Toyota needs More

by MTHOMAS916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denis Tomsa

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Aug 13, 2024

Toyota On Western responded

Thanks for sharing your thoughts about your experience with Toyota On Western. We appreciate your business and hope to see you again soon!

August 12, 2024

Dealership Rating
Employee Rating

I had very Fast service and easy process for making appointments via the virtual assistant. More

by TPAYNEGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2024

Toyota On Western responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 17, 2024

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Employee Rating

Service was efficient. Everything was explained clearly. I like the appointment system they have in place. More

by J_HEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Toyota On Western responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 15, 2024

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Employee Rating

I like the appointment system they have for bringing your car in for service. My overall experience was good. More

by BB8910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Toyota On Western responded

Thank you for choosing Toyota On Western. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 15, 2024

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Employee Rating

Service great very efficient , the workers very friendly and polite and kept me in the loop of things all the time . More

by SANCOR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Toyota On Western responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota On Western.

June 15, 2024

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Employee Rating

Efficient and friendly. Didn’t oversell…a little late with the delivery of the car. More

by TONEILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Toyota On Western responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 13, 2024

Dealership Rating
Employee Rating

Muy buen servicio rapidos amables me trataron muy buen si lo recomiendo a toda las personas More

by GRALIR1572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaudencio Chavez

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Jun 13, 2024

Toyota On Western responded

Thanks for sharing your thoughts about your experience with Toyota On Western. We appreciate your business and hope to see you again soon!

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