Nick S.

Brought my car in for recall and purchased some additional items( transmission fluid clean out, fluid change out axl/transfer case I believe, and a trim piece). When received the car back there was additional items( transmission fluid clean out, fluid change out axl/transfer case I believe, and a trim piece). When received the car back there was a loud noise. I texted the next day and got no response. After 2 weeks I called and got no answer and then texted and the response was essentially we just changed fluids and it shouldn’t cause noise but they would check it out when I brought it back in to finish the trim piece. Well another week goes by and I still don’t hear from anyone and I have no idea if this noise is causing more damage. So I call and get no answer. Then I write a frustrated text on a Friday and they get me in on Monday. The noise appears to be gone and it was explained that they didn’t secure something properly. I get that and would have been fine with that if there were same urgency was shown to fix it as is was to sell me the additional services. More

by JDP1410 Verified Customer Verified Customer

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Great staff, very helpful and attentive. Location is great and the facilities are always bright and clean. Location is great and the facilities are always bright and clean. More

by dcushman Verified Customer Verified Customer

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vision buick is a great place to buy a car i have been going here for a long time they are always there to help you out with any questions you have my salesman is the best always takes the time to go ov going here for a long time they are always there to help you out with any questions you have my salesman is the best always takes the time to go over the whole car w you thank you phil pitts your the best the whole team is great i give them a 5 star More

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Phil smith is horrible manager dont reccomend him they need to make the place better starting with management thanks need to make the place better starting with management thanks More

by The goose Verified Customer Verified Customer

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Fast and efficient, friendly staff, Comfortable waiting area, clean and refreshments available. I was pleased. area, clean and refreshments available. I was pleased. More

by mlipani1 Verified Customer Verified Customer

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Staff was attentive and helpful while they helped us solve an ongoing issue. They accommodated my requests for service vehicles when it took longer than expected to fix the problem. solve an ongoing issue. They accommodated my requests for service vehicles when it took longer than expected to fix the problem. More

by jlaskey44 Verified Customer Verified Customer

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Happy good job , everyone try very hard get the job done . Appreciate all staff good service . Appreciate all staff good service More

by Cortiz0328 Verified Customer Verified Customer

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The sign in processors took several minutes at their computers with no one else present, while I’m waiting to be checked in. Fortunately a supervisor took notice of the problem, and got me processed. T computers with no one else present, while I’m waiting to be checked in. Fortunately a supervisor took notice of the problem, and got me processed. The car service seems good, but perhaps is a bit on the slow side. In the waiting room I noticed several people seemed to have a problem with the coffee machine. They all received 2-3 ounces of coffee, and seemed surprised with the amount of coffee. I don’t know if there is a coffee machine problem or not, but some people thought so. More

by davmgibson Verified Customer Verified Customer

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Expensive, high pressure sales to sell you extras not called out in the owners manual called out in the owners manual More

by JHART001 Verified Customer Verified Customer

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Got me in and tried to figure out my issue. Understood my sense of urgency Understood my sense of urgency More

by ChrisPro Verified Customer Verified Customer

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