Nick S.
Nick S. at Vision Buick GMC
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Nick S.

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.4
186 Reviews
4.4

186 Reviews

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186 Reviews of Nick S.

January 30, 2025

Dealership Rating
Employee Rating

So here iscwhy you got a 3. The last time I scheduled my truck for service I got 3bphone calls related to said visit. 1st was a young lady inquiring about the mileage on my truc More

by jdloc991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 30, 2025

Dealership Rating
Employee Rating

Always a pleasure at this dealership with friendly staff and efficient service delivery for my family More

by Daisydoo112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2025

Dealership Rating
Employee Rating

Bought 3 cars here under three different owners and had good experiences with both sales and service until recently. Mostly new employees now since the last ownership change. Trying to get a service appoin More

by RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom C.

January 29, 2025

Dealership Rating
Employee Rating

Friendly, professional and efficient both throughout and after the purchase. The follow-up by the sales rep and service department was greatly appreciated. More

by bka0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom C.

January 27, 2025

Dealership Rating
Employee Rating

Best dealership ever for the purchase of my 2024 GMC CANYON! Top notch service with top notch people!! More

by ron184667pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan F., Tom C., Nancy C-L., Mike Hutt, Michelle P. , Joe Knight sales

Jan 28, 2025

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 20, 2025

Dealership Rating
Employee Rating

The dealership is great. I would recommend them to family and friends when purchasing their next vehicle. More

by lasunshine1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2025

Dealership Rating
Employee Rating

Always pleasant and prompt service! I’ve purchased two vehicles from this dealership, partly based on the quality of their service department, but also because their sales staff are ve More

by CDENNISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2025

Dealership Rating
Employee Rating

They are very friendly when they check you in they keep you informed on the status of your truck. More

by jimtryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 16, 2025

Dealership Rating
Employee Rating

Very friendly and fair dealership. Very nice service and parts departments. Good variety of vehicles account GMC and Buick brands. More

by cvolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 10, 2025

Dealership Rating
Employee Rating

Great customer service from the team at vision Buick and gmc . They were very helpful to me in getting my car fixed More

by MAJ73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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