Nick S.
Nick S. at Vision Buick GMC
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Nick S.

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4.3
146 Reviews
4.3

146 Reviews

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146 Reviews of Nick S.

October 29, 2024

Dealership Rating
Employee Rating

Respect, I was updated on what was going on with my car. Very nice people. More

by pnitro07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 26, 2024

Dealership Rating
Employee Rating

Booked for our change, tire rotation and then repair electronics related to volume control. I ended up paying $380 for an oil change and tire rotation. The team did not repair the volume control stating More

by aaronman007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2024

Vision Buick GMC responded

"Aaronman007" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 25, 2024

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Employee Rating

The personnel in the repair area are very nice to deal with. Although I am still waiting for a new key tag. When I picked up my car there was on,ynone GMC key to give me. I am still waiting for the rep More

by MARIEDAVIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2024

Dealership Rating
Employee Rating

A very professional and pleasant visit. Able to get in and out with ease. Everythingdone well. well. More

by Handsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 16, 2024

Dealership Rating
Employee Rating

Great service. Everything was done to my satisfaction and in a minimum of time. Thanks More

by GHERRICK3186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 15, 2024

Dealership Rating
Employee Rating

The service staff are very helpful and accomodating. I am disappointed the the salesperson who I worked with or someone else has not reached out to me by phone to see how satisfied I am, review my contr More

by Phillisrjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom C., Michelle P.

Oct 23, 2024

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

October 14, 2024

Dealership Rating
Employee Rating

The detailing was perfect. It’s like I have a brand new car! While I did have quite a long wait due to how busy it was the day of my appointment, the dealership did not charge More

by Dawnger7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom C. , Luis

Oct 23, 2024

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 12, 2024

Dealership Rating
Employee Rating

Maintenance prices use to be reasonable but have gone way up lately. Not sure if I will be coming back in the future. More

by rhoffarth2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2024

Dealership Rating
Employee Rating

Coustomer service was great but just noticed missing align wrech set from glove box that was put there the day before it came in More

by Racing dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 09, 2024

Dealership Rating
Employee Rating

Service has always been great here, and I’ve been coming here for more than 20 years. Bought two of my last three cars here too. More

by BLACKSHOE
Recommend Dealer
Yes
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