Nick Richko | Page 4

Such a great experience every time I come drop my car off Danielle and Becky are great I am always in and out Danielle and Becky are great I am always in and out More

by Tina Verified Customer Verified Customer

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Munir took such good care of me. He was so patient with me every step of the way and answered every question I had. If I have to do this in the future, I would choose him all over again. Highly recommend t me every step of the way and answered every question I had. If I have to do this in the future, I would choose him all over again. Highly recommend to all my friends and family. X More

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Excellent service! Worked very well! Would recommend! Quiver service! Fine!! Quiver service! Fine!! More

by C_HORN60805 Verified Customer Verified Customer

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My son purchased a vehicle at this dealership on 5/12/21, and they have very questionable if any standards and values! It started off with a price on Carfax online, which once you sit dow with the salesman t and they have very questionable if any standards and values! It started off with a price on Carfax online, which once you sit dow with the salesman they state that the price was incorrect but that same price is on the Carfax report the dealership gave him. Then they add additional fees ($2,495 auction /transport fee & $991 cleaning fee) to the base cost of the car which do not appear on the purchase contract but simply are reflected as the price of the car. Then when he disagreed with the added cost the sales manager Nick Richko comes into the finance office and agrees to sale the car for a different price reducing these fees and he proceeds with the purchase. Then they have my son sign contracts on a tabletop screen, which you cannot see documents simultaneously so it's difficult to see that the amounts on the purchase contract does not match the figures on the installment contract regarding the unpaid amount being financed. Unfortunately I don't have the name of the finance guy who was an extremely tall gentleman who claimed to be honest but how deceitful this deal turned out to be. They completed the transaction around 7:30pm - 8:00pm on 5/12/21. The next morning I was sending information to my insurance company, and looked at the documents and found the finance guy did not honor / put the agreed upon car price amount. Additionally the unpaid amount on the purchase contract, which should be the same amount you are financing on your retail installment contract were two different amounts. This dealership placed an amount on the financing contract more than the balance I owed on the purchase of the car! This is illegal and deceptive practice which I contacted the BBB and the dealership has yet to respond, so my next step will be to file a complaint with the IL Attorney General's Office. More

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I had a great experience working with everyone. They were very friendly and helpful. My salesman was also great. The only reason I gave him a 4 instead of 5 is he tried to ‘sell me a story’ that wasn’t true very friendly and helpful. My salesman was also great. The only reason I gave him a 4 instead of 5 is he tried to ‘sell me a story’ that wasn’t true regarding the sluggishness of the vehicle when I test drove it. But Jim Allegreti confirmed what I suspected was wrong (water in the fuel) and immediately fixed the issue. Overall, the service was very good! More

by CINHEN77 Verified Customer Verified Customer

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Patrick was awesome and gave me five star treatment. I got what I wanted. I am recommending all my family and friends. I am very satisfied. got what I wanted. I am recommending all my family and friends. I am very satisfied. More

by PREACHERSIMMONS Verified Customer Verified Customer

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Nice and friendly staff that helped get me in the best vehicle to fit my financial needs... Ryan Baker was super helpful and made purchasing a vehicle painless. vehicle to fit my financial needs... Ryan Baker was super helpful and made purchasing a vehicle painless. More

by Hek Verified Customer Verified Customer

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Ryan and Nick were so awesome, we purchased a 2021 Acadia. It’s went super fast and very smooth! We are very happy with our purchase and the way we were treated. If I could give more than 5 stars I w Acadia. It’s went super fast and very smooth! We are very happy with our purchase and the way we were treated. If I could give more than 5 stars I would! More

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We bought an SUV with Felton Adams. He was very knowledgeable and extremely helpful. He went above and beyond. I feel great with the new purchase! knowledgeable and extremely helpful. He went above and beyond. I feel great with the new purchase! More

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Personable and helpful. Buying the car was hassle free and all my questions were patiently answered. I appreciate all that Felton Adams did for us. and all my questions were patiently answered. I appreciate all that Felton Adams did for us. More

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