Nick Rice

Nick Rice, was amazing to work with at the Toyota Service Department, absolutely professional, polite and attentive to detail. He continued to communicate all details in regards to my cars services, part ord Department, absolutely professional, polite and attentive to detail. He continued to communicate all details in regards to my cars services, part ordered, coordination of my transportation to work and back to the dealership. He went above and beyond. The man loves what he does and this is very apparent in the way he treats his customers and how he goes above and beyond . Nick is a very handsome man as well…. More

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Nick Rice is always professional, helpful, explains well what is needed for my car. He makes sure I am updated on what is going on with my car while at the dealer. I greatly recommend Nick. what is needed for my car. He makes sure I am updated on what is going on with my car while at the dealer. I greatly recommend Nick. More

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Service is always done professionally and on time. Nick was particularly helpful and personable. Any questions I have are very clearly addressed. Nick was particularly helpful and personable. Any questions I have are very clearly addressed. More

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Being put on hold wait time more than 10 minutes. This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an in This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an inconvenience to the customer who has scheduled time off work to bring the car in. It’s a lot of runaround and excuses. If it wasn’t for the recalls I would never go to this dealership. They are inept, incompetent and very disorganized! More

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I really appreciated his communication and follow up as my car was serviced. Nick is a great asset to your dealership. my car was serviced. Nick is a great asset to your dealership. More

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Excellent as always, appreciate the frequent communication on status of vehicle. Quick turnaround time on vehicle as well. communication on status of vehicle. Quick turnaround time on vehicle as well. More

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Thank you to nick rice in service, got me in and out without an appointment. would recommend! without an appointment. would recommend! More

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Service department is awesome. Nick Rice goes above and beyond to make sure you have a positive experience. Great to work with. Nick Rice goes above and beyond to make sure you have a positive experience. Great to work with. More

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One can never go wrong with Nick Rice. He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! More

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Nick Rice was very helpful and even though he didn’t get notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. Work that was being done. They got my car done sooner than I thought and at a price I was happy with. More

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