Dealership Experience
13 yrs, 1 mo
444 Reviews
Write a Review444 Reviews of Nick Poole
March 08, 2015
Great experience Nick was very friendly, organized but not pushy. We happy with the car and price we got. Customer service was excellent and patient. Awesome experienc Nick was very friendly, organized but not pushy. We happy with the car and price we got. Customer service was excellent and patient. Awesome experience. We will go back for sure. More
March 04, 2015
Great experience! Nick Poole was great! From the start, as we entered Honda, he helped us, took care of us, did his best to answer all of our questions, stayed with us Nick Poole was great! From the start, as we entered Honda, he helped us, took care of us, did his best to answer all of our questions, stayed with us until 11 am! And só did Mari! Thanks so much for such a great customer service!!!! More
Other Employees Tagged: Mari
February 22, 2015
Exemplary customer service! The customer service we've experienced in the past at Valley Honda has always been amazing so when we needed another car, there was no question that w The customer service we've experienced in the past at Valley Honda has always been amazing so when we needed another car, there was no question that we would go to Valley Honda first. Nick was very knowledgeable and very patient while we were trying to make a decision and when we did so, everything was handled quickly and efficiently for us. We also greatly appreciated the time the owner, Bob Navarre, spent with us. Thank you all for a wonderful and stress-free experience! More
Other Employees Tagged: Rose Hernandez, finance
February 21, 2015
Valley Honda Thanks- Best experience of buying car with all other dealership i have had in past - Thanks to Andy and Nick deserve the 5 start for all your help and making Best experience of buying car with all other dealership i have had in past - Thanks to Andy and Nick deserve the 5 start for all your help and making this easy and pleasant - bought a Honda pilot got a good deal. More
Other Employees Tagged: Andy Kovalsky
February 21, 2015
Nick Poole-Great Service and Down to Earth! Just very courteous, easy to talk with and very patient. Nick Poole was not pushy, and I cant express enough how very patient he was. Nick responded Just very courteous, easy to talk with and very patient. Nick Poole was not pushy, and I cant express enough how very patient he was. Nick responded back via email or phone in a very timely manner too. Nick was very informative with the used purchased as well. The financing was fast, the finance lady was very pleasant as well. Overall a great experience from beginning to end. If I'm looking for another car in the future I will definitely be starting my search with Valley Honda. More
Other Employees Tagged: Roxann
February 09, 2015
Probably the best car buying experience a person could want My car buying experience began early on a Saturday morning. I received a call from my kid down at school in Charleston, Illinois our old car broke dow My car buying experience began early on a Saturday morning. I received a call from my kid down at school in Charleston, Illinois our old car broke down again and is stuck on the side of the road again. We decided it was time to get a reliable car and something we could count on. My son worked at Valley Honda as a porter and I was hoping to extend my appreciation to Valley Honda in some small way. So I contacted Nick Poole at Valley Honda and explained our situation. Nick immediately responded with options that made perfect sense. We went thru the list of available cars and found the perfect car for our situation. Nick met us at the door and gave us his undivided attention and was very patient. It had been a while since we purchased a car so I truly appreciated his patience. In a short period of time we found the car we wanted, went for a test drive and without wasting any time Nick began the process of purchasing. Once we got rolling the purchase went quickly and smoothly. Before I knew it I was on my way home with an absolutely sparkling clean car inside and out. I got the car that I wanted at the price I wcould afford. This was my first visit to Valley Honda, I had heard a lot of good things about this dealership and I have to say it was just as described. Very professional, I met a group of nice people that work at Valley Honda. From the front door to the backdoor a professional experience. Cannot say enough about Nick and Valley Honda. Well worth the trip from Orland Park. Thank you! More
Other Employees Tagged: Jab Rahman , Stephanie and Bob Navarre. Bob took the time to introduce himself and check on us. Very nice finish to our buying experience. Thanks.
February 05, 2015
Out of State, no problem!!! I had a great experience from my initial contact with Julie Olson through the web to dealing with Nick Poole. The deal was so good I drove from Iowa I had a great experience from my initial contact with Julie Olson through the web to dealing with Nick Poole. The deal was so good I drove from Iowa to get the car. It was fantastic and I would buy again from Valley Honda! More
Other Employees Tagged: Julie Olson
January 22, 2015
Another Great Experience! Nick Poole was Awesome! This is the second new car we have purchased from Valley Honda. Both experiences were great! Nick was extremely personable, accommodating and helpfu This is the second new car we have purchased from Valley Honda. Both experiences were great! Nick was extremely personable, accommodating and helpful. He answered all of our questions and was very patient with me during our initial emails back and forth. Mario in finance was also very personable and was professional, thorough and efficient. I would recommend Valley Honda and particularly Nick Poole to anyone looking to buy a new or used vehicle. More
Other Employees Tagged: Mario in Finance
January 20, 2015
Great Car Buying Experience Nick was more than helpful in finding the right car for me. He was patient, offered options, and helped me get a great on my beautiful new CV-V. I h Nick was more than helpful in finding the right car for me. He was patient, offered options, and helped me get a great on my beautiful new CV-V. I have already recommended Nick to a friend looking for a new car. The dealership itself has a welcoming environment, great waiting area and very friendly people. This was the BEST car buying experience I have ever had! Great job, Nick! More
January 10, 2015
Great Experience After looking for a van close to home and not finding what we needed my husband decided to check out some that he had found on the internet. Larry had After looking for a van close to home and not finding what we needed my husband decided to check out some that he had found on the internet. Larry had spoken to Nick Poole several times on the phone and Nick convinced him to come and check out what they had. We decided to take the 1 1/2 hr drive to see the vehicles. When we arrived Nick was right there waiting for us. He was a very pleasant and knowledgeable young man. We took a drive and were sold on the Honda Odyssey. After the paperwork we came home. That was a very good experience but the following is what really impressed us with Valley Honda. About two weeks with the van our passenger sliding door stopped working in a partially open position. We tried everything but couln't get it to work. So on Saturday he drove back to see what could be done. Sam Kim a very personable young man worked to get our van fixed. We did not have a warranty but since it was only ours for a few weeks they went out of their way to make it right. This all happened with the help of a gracious woman named Rose and her manager Don. We will definitely reccommend Valley Honda to our friends and family when they need a vehicle. Thanks to everyone for making it right. GOD BLESS!! Larry & Eileen Piper Amboy, Ill More
Other Employees Tagged: Don Davis , Sam Kim and Rose
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