Nick Orbinati
Nick Orbinati at Subaru of Utica
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Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
87 Reviews
4.8

87 Reviews

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87 Reviews of Nick Orbinati

April 19, 2025

Dealership Rating
Employee Rating

Love that I can drop off and wait at home for a text. Thank you for the video showing repairs and possible future fixes that may be needed. More

by TFSEARLES
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

Apr 21, 2025

Subaru of Utica responded

We're glad to hear you appreciated the convenience of our drop-off service and video updates at Subaru of Utica! Thank you for sharing your experience, and we're here whenever you need us.

March 28, 2025

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Employee Rating

For some reason when I tried to give a review previously, it did not go through. We were very pleased with the service More

by BARBARAMONIE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez , Will worked with some of them and I worked with others and I am very sorry that I don’t remember their names but everyone we worked with is helpful and pleasant and treated us with respect.

Mar 31, 2025

Subaru of Utica responded

Barbara, thank you for your persistence and kind words! We're delighted to hear that you were pleased with the service at Subaru of Utica. If there's anything else we can do for you, just let us know!

March 22, 2025

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Everyone we have dealt with has been very curteous and professional. I would highly recommend my friends and family to you! More

by SRILEY50
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer , Diminic

Mar 24, 2025

Subaru of Utica responded

Thank you for recommending Subaru of Utica! We're delighted to hear that our team provided courteous and professional service. We look forward to welcoming your friends and family in the future!

March 22, 2025

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Serviced performed to our satisfication. Had an issue with a defective part but was taken care of with a loaner vehicle More

by PARDEEMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Mar 24, 2025

Subaru of Utica responded

Pardeeman, we're glad to hear that our team at Subaru of Utica took care of the issue and provided you with a loaner vehicle. Thank you for your feedback!

February 27, 2025

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The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited More

by AREN10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Feb 28, 2025

Subaru of Utica responded

We're delighted to hear that you found the waiting area at Subaru of Utica comfortable and well-equipped during your visit. Thank you for sharing this feedback, and we hope to see you again soon!

February 26, 2025

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Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my More

by DONANDREWS1
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2025

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear Tyler provided knowledgeable and helpful service, ensuring your car was well taken care of. Safe travels ahead!

February 16, 2025

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I am pleased with the service I received. Courteous, timely & thorough. Will be back by choice More

by DEANERS97
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Feb 17, 2025

Subaru of Utica responded

Thank you for the positive review. We are thrilled to see that you had a good time at Subaru of Utica. Until next time, safe travels!

January 17, 2025

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Great service, great employees! All questions answered., very professional. Loved the waiting room., and comlplamentry coffee. , More

by Z2438
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Jan 20, 2025

Subaru of Utica responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Subaru of Utica provided professional service and that you enjoyed the waiting room and complimentary coffee. ☕ We appreciate your support and welcome you to come visit us again!

December 14, 2024

Dealership Rating
Employee Rating

Very accommodating and great personnel to interact with. Would give good reviews to anyone asking about the dealership. More

by KB2VLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Dec 16, 2024

Subaru of Utica responded

Thank you for the kind words about Subaru of Utica! We're pleased to hear that our team made your experience a positive one. We appreciate your support and recommendation!

December 13, 2024

Dealership Rating
Employee Rating

Very professional. Everything was explained thoroughly. A very pleasant experience. The work was completed in a timely manner. More

by PHERRING1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Dec 13, 2024

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're so glad to hear that everything was explained thoroughly and completed promptly. We appreciate your feedback and look forward to serving you again in the future!

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