Nick Mudd

I am always happy with the service I am provided. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. More

by KEITCHYUS Verified Customer Verified Customer

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Great service all around. No complaints. Everything was explained. Would recommend to others. 10/10. No complaints. Everything was explained. Would recommend to others. 10/10. More

by JON.ELLIOTT1117 Verified Customer Verified Customer

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Overall the dealership is great, however you had one bad apple(employee) that stole my personal property from my vehicle while it was getting washed on 4/11/2025. Based on the customer relationships I have apple(employee) that stole my personal property from my vehicle while it was getting washed on 4/11/2025. Based on the customer relationships I have built as a result of this incident I chose to stay with this dealership. Quinton was AWESOME!!! Thank you for all that you did and the trust you built with me. More

by TRY2TAMR Verified Customer Verified Customer

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She had my car less than 12 hours and she want to charge me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and n me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and nobody called me back. More

by brunner4106 Verified Customer Verified Customer

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The staff was friendly, fast, and professional. The waiting area was clean and comfortable, and the whole process was quick but thorough. Highly recommend if you want honest, efficient service that The waiting area was clean and comfortable, and the whole process was quick but thorough. Highly recommend if you want honest, efficient service that leaves you feeling confident in your car! More

by NATZDYRKO Verified Customer Verified Customer

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Went in for a last minute wheel alignment appointment which was more than happy they had an available slot. But upon the service I was sent the usual video (with service updates and explanations). In thi which was more than happy they had an available slot. But upon the service I was sent the usual video (with service updates and explanations). In this video it started off with my car parked and ready to go while stating that my inner tie rod was disconnected and they had connected and tightened everything. It left me clueless as me and a certified mechanic (UTI grad) made sure everything was connected the day prior. I was able to make it to the dealership (30 mins mixed on and off the high way) with no issues on pulling, shaking, popping noises, etc. If the tie rod was truly disconnected they should have shown it on part of the video as they always record problems before and after; from my personal experiences at Mazda dealerships. Now I am not calling them liars but it is something to question. Also I was charged an environmental fee. Normally I understand that fee on an oil change or tires or something being removed and thrown away. But for a wheel alignment?! What exactly did they need to safely dispose of? Latex gloves? Overall the service has been completed and it’s all I went in for. So that’s a positive side…. Now I have to find out why there’s a popping sound from the driver side when I steer left. It was not there before the alignment but I will be taking it to be seen by someone else instead. Thank you for attending my ted talk! More

by AP711 Verified Customer Verified Customer

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The staff is always friendly and ready to help. They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I nee They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I needed service that was going to take a few weeks to complete. Spectacular service! More

by SARAH.R.EBERT Verified Customer Verified Customer

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The Mazda service center was excellent—clean, friendly, and efficient. Nick was a great service advisor with clear, helpful communication. Highly recommend! and efficient. Nick was a great service advisor with clear, helpful communication. Highly recommend! More

by ashley.curtin Verified Customer Verified Customer

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Great service staff! They listened to our concerns and made us feel welcome and appreciated. They listened to our concerns and made us feel welcome and appreciated. More

by Diane G. Verified Customer Verified Customer

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The team at Russ Darrow is Always accommodating. It’s wonderful to work with such great professionals. Timely and great service. It’s wonderful to work with such great professionals. Timely and great service. More

by boyce.b81 Verified Customer Verified Customer

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