Nick Mendizabal

I purchased a vehicle from Car Outlet Factory in February 2025, and it's now June, and I still don’t have plates or registration. My temporary tags expired on June 6, and the dealership has done nothing but 2025, and it's now June, and I still don’t have plates or registration. My temporary tags expired on June 6, and the dealership has done nothing but give me the runaround. I run a delivery business, so being unable to drive legally is costing me $3,500 to $5,000 per week. I didn’t even receive the title registration paperwork until April 29—way past the legal 30-day window required in Florida. The dealership pre-filled the paperwork with the wrong date (my purchase date), and when I corrected it with the actual date I signed (as legally required), they returned it to me and told me not to cross it out—which is basically asking me to commit document fraud. I later complied and re-signed everything properly, but I spoke with 50 States DMV Services, and they told me Car Outlet Factory didn’t send the paperwork to them until May 30—more than 90 days after I bought the car. Now I’ve been told I won’t get my plates until July 1. This is complete negligence and a violation of Florida law. I’ve already submitted complaints to the Florida Attorney General, Consumer Financial Protection Bureau, and I’m filing a claim against their surety bond. I also have proof that contractors I work with don’t accept temporary tags, which makes this situation even more damaging. This dealership has terrible communication, misleads customers, and has no regard for your time, your money, or the law. If you’re thinking of buying from here, do yourself a favor and run the other way. More

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Scammers do not go here they will only cause you drama go anywhere else trust me anywhere else trust me More

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They ARE SCAMMERS, they will tell you that you approved and give you a down payment amount then a few weeks later they tell you the finance company want more money and whole time I called the finance compa and give you a down payment amount then a few weeks later they tell you the finance company want more money and whole time I called the finance company and they said they didn’t ask for no money down and to not pay them because they didn’t do the application so now I’m out of a vehicle that I just got 3 weeks ago because CAR FACTORY OUTLET IN WEST PALM BEACH HAD MY VEHICLE TOWED More

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DRIVE 45 MINS SO THE SALESMAN CAN TRY THE OLD BAIT & SWITCH. THEN TRY TO SELL U ANOTHER CAR NOT THE ONE YOU CAME TO DRIVE BUT ONE YOU DIDN'T WANT. NEVER WILL I PURCHASE A CAR FROM LIARS. AND THIS SALES SWITCH. THEN TRY TO SELL U ANOTHER CAR NOT THE ONE YOU CAME TO DRIVE BUT ONE YOU DIDN'T WANT. NEVER WILL I PURCHASE A CAR FROM LIARS. AND THIS SALESPERSON TRIED TO SAY THAT I SHOULD OF CALLED BEFORE I DROVE DOWN. BAIT AND SWITCH NEVER DEAL WITH PEOPLE WHO TRY THIS METHODE OF SALES BECAUSE THEY ONLY CAR ABOUT THE DOLLAR. More

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They have a car listed at online on multiple verified websites for a great price. Once I went into the store they then told me it was going to be about 10k over what they have it listed at. They have ter websites for a great price. Once I went into the store they then told me it was going to be about 10k over what they have it listed at. They have terrible customer service and the are falsely advertising there cars. I would never give them any business. More

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