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Nick Masa
Nick Masa at Spitzer Jeep RAM Brook Park
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Nick Masa

Sale Consultant

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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5.0
48 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

5.0

48 Reviews

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48 Reviews of Nick Masa

October 20, 2024

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Employee Rating

Good people and great customer service. Jesse Campbell is a hard working and dedicated honest person who helped me. More

by loripax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theodore Sawicki

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Oct 22, 2024

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your positive experience with us! We are glad that Jesse took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

August 29, 2024

Dealership Rating
Employee Rating

Another fine deal and very helpful. 18 months ago I bought a 2019 compass it just got totalled. Tony black and nick mesa helped me with buying a replacement car 2021 jeep renegade .best More

by eyetimes1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Black

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Sep 03, 2024

Spitzer Jeep RAM Brook Park responded

Eyetimes1, firstly we are truly glad to know of your safety and indeed thank you for the opportunity to set you up with a new vehicle suiting for your time and needs! Your kind remarks for Tony and Nick are greatly appreciated as well as your recommendation for others to give us a try. Congratulations and please enjoy your new Jeep on the open road with safety!

August 17, 2024

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Employee Rating

Nick and Josh were both very helpful and explained all the features and walked me through the paperwork. He set me up with presets and Jeep app. More

by Jpdarnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Darnall

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Aug 19, 2024

Spitzer Jeep RAM Brook Park responded

Jp, it is absolutely a great deal to us at Spitzer CDJR Cleveland that your buying experience with Nick and Josh was one to kindly mention about as well as recommend others too! We truly appreciate your support and congratulate you. Please enjoy your travels in your new Jeep with safety.

March 01, 2024

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Employee Rating

They helped me get the exact car i was looking for the same day i came in More

by pam.emery56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 05, 2024

Spitzer Jeep RAM Brook Park responded

Congrats on you ride, and thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and make your experience with us an all-around success. Please reach out to us if anything!

February 22, 2024

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Employee Rating

I was pleased that they took me in early and didn’t hesitate to get the job done.Deanna Redmond was very professional and friendly she’s a big asset to your dealership,I’ll always bring my Jeep there, More

by sreevrr1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Spitzer Jeep RAM Brook Park responded

Thank you for sharing the positive experience you had with Deanna! We are so glad that she provided you with the quality service that you so much deserve. Wishing you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

February 20, 2024

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Employee Rating

I had a great experience brought my car in to get a oil change and a tire repair and everything went smoothly More

by Devina_dortch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Wilson, David Adkins, Winthrop Defreitas , Austin Hopperton, Darrell Liebe, Vincent Lugo, Shawn Mackay, Katy sales rep

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Feb 21, 2024

Spitzer Jeep RAM Brook Park responded

Thank you for your time and feedback! We are happy to hear that your vehicle was back on the road so quickly. We look forward to serving your future automotive needs.

January 31, 2024

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Employee Rating

Nick did a great job explaining all the features and making sure I was comfortable with my purchase More

by bblowe10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Black, Joshua Darnall , Robert Langelier, Christopher Lombardo

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Jan 31, 2024

Spitzer Jeep RAM Brook Park responded

We greatly appreciate you for leaving Nick this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Nick could provide you with top notch service. We are delighted to know that he did a great job explaining all of the features of your new vehicle and making sure you were comfortable with your purchase. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Chrysler Dodge Jeep Ram Cleveland team!

December 10, 2023

Dealership Rating
Employee Rating

Nicholas masa was very helpful with buying out our lease. We will be back again for our next vehicle. More

by Amyrn0810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 11, 2023

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Nicholas this positive review! We are so glad that they took great care of you. Our guests' satisfaction is our utmost priority. We wish you the safest of travels- on behalf of the entire team!

December 03, 2023

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Employee Rating

Everything went smooth, and everyone at the dealership had a good attitude and was pretty knowledgeable. More

by rshaffer6489
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Black , Jesse Lee

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Dec 07, 2023

Spitzer Jeep RAM Brook Park responded

Thank you for the positive review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

October 06, 2023

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Employee Rating

Richard Carver was an excellent service person. I'm very satisfied with the work done to my vehicle. More

by ckoncek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Gura, Robert Langelier, Robert Licursi

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Oct 09, 2023

Spitzer Jeep RAM Brook Park responded

We greatly appreciate your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Richard provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!

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