Nick Magdalin
Nick Magdalin at Schaumburg Ford

Nick Magdalin

Finance Manager

Schaumburg Ford

815 East Golf Road
Schaumburg, IL 60173

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146 Reviews

Dealership Experience

16 yrs, 8 mos

Languages Spoken

English English

not yet
rated

146 Reviews

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146 Reviews of Nick Magdalin

March 30, 2023

Dealership Rating
Employee Rating

Great customer service. Buying process was extremely easy and everyone involved was vary nice. They answered all of my questions and everything was completed in a timely man More

by Danbeary2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James, Michael

Mar 30, 2023

Schaumburg Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Ford!

February 25, 2023

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My wife and I were looking for a replacement vehicle. Sebastian, our main sales point of contact, was friendly and knowledgeable about the vehicle. If we had questions he didn’t know the answer to, he fo More

by michael.bastick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jashley Lopez, Sebastian Sproch

Feb 26, 2023

Schaumburg Ford responded

Thank you for sharing your experience with us, Michael! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 15, 2023

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Jovany Nick is the best. He helped me a lot when I was purchasing my car. He explained everything to me smoothly. The price is also very affordable, if you need to buy a car, More

by TIANCHAOXU21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2023

Schaumburg Ford responded

Thanks for your feedback on your recent visit to Schaumburg Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 01, 2023

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Horrible experience with this dealer, make sure you check every little detail before signing the contract at the end. Instead of deducting the 10k deposit, they added 10k to my total cost. I had to go back t More

by Adrianal.1885
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Shalabi

Feb 04, 2023

Schaumburg Ford responded

Thank you for your review, Adriana. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 27, 2023

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Frank in sales was extremely nice to deal with, very easygoing and well experienced in how to treat a customer. He took care of my wife and I and made the buying experience a great one. Fred in finance More

by ltdmasta
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Jan 29, 2023

Schaumburg Ford responded

We are very happy Frank and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2023

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Made sure every step of the process was thoroughly explained, simple, and exceptional. Best car purchasing experience I have had to date. More

by Dana Marku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jashley Lopez, Ryan in finance

Jan 23, 2023

Schaumburg Ford responded

Thank you, Dana. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2023

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Overall good experience. Car buying is a slow process and we had to come back to make the deal what worked for all of us. More

by Sea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred

Jan 23, 2023

Schaumburg Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Ford!

November 26, 2022

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They added a bunch of fees that offered no value and lied about their value More

by RICK.STEELMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ameer Aboalnadie, Michelle Guadagno, Alex Lebdeh

Nov 30, 2022

Schaumburg Ford responded

Thank you for bringing this to our attention, Rick, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 20, 2022

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Worst customer service ever. Bad service, service is not completed correctly. Won’t lease a ford again! Will not recommend this dealer ever again! More

by b_n_faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Bromeland, Nick Fata, Justin Hermansem, Connie Klett, Evans Marinakis, Oscar Ramirez

Nov 23, 2022

Schaumburg Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 17, 2022

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Connie believes in customer service. She is a get it done for the cuatomer employee. Thnak you for everything More

by sfdbat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ameer Aboalnadie, Andrew Bromeland, Connie Klett, Evans Marinakis, Dave the mechanic

Nov 17, 2022

Schaumburg Ford responded

Thank you! Connie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Ford.

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