Nick MacMaster

Got my X5 in the fall. It was a change from my audi so took a few months to get used to the ride. Have to say really pleased with purchase. Drives great responsive and com It was a change from my audi so took a few months to get used to the ride. Have to say really pleased with purchase. Drives great responsive and comfy. Service is exceptional. Very happy with purchase. Would recommend. More

Report | Print

When it comes to great customer service and auto service, I can not recommend a better place. I used to own a Mercedes for 10 years and have not had service like this before. I bought my X6 in July from Jak I can not recommend a better place. I used to own a Mercedes for 10 years and have not had service like this before. I bought my X6 in July from Jake Spinhirn. Very easy going, not pushy at all. I got a great price, the deal went super smooth. Ke-shawn Alexander in Finance was amazing, super quick to go over things, as we all know it can take forever to go over everything but he was right to the point and could answer any questions that I had. Lastly the best part, Nick Mcmaster from the service department! Very accommodating with my rental, in communication with me every step of the way. As I am very picky about things, he was able to meet my expectations. I live over an hour away and would drive there just because of the service. Thank you BMW Tilly! More

Report | Print

I can’t say enough about the experience I had this past Saturday 6/10 while my purchasing my new BMW. As with every time that I’ve been there, I was greeted with a warm hello and a smile and felt completel Saturday 6/10 while my purchasing my new BMW. As with every time that I’ve been there, I was greeted with a warm hello and a smile and felt completely comfortable and at home. Kevin Hine was fantastic, he made everything simple and straightforward with my purchase. The general sales manager Val Goldenberg and I chatted it up a few times, you’ll always see him flying around the showroom making sure everyone is enjoying their experience. Whenever I’m in the market, there’s no place that I’d rather give my business and the same will go when it’s time for a new one. Thanks Kevin, Jim, Val and Matt for taking such great care of me and thank you to the rest of the staff for laughing and joking around with me throughout the morning. See you next time More

Report | Print

We’ve been Tulley BMW customers for a long time and always had an outstanding experience. It’s been a while since I posted a review for them, but I feel they truly deserve a shout out for their continu always had an outstanding experience. It’s been a while since I posted a review for them, but I feel they truly deserve a shout out for their continued support. This time was a bit different for us since we were trading in one of our BMWs for a GMC truck and upgrading a lease on another BMW. The lease upgrade was as smooth as ever. Jim found me a car that suited my needs, Val worked his magic to accommodate my financial requests, and Reid finalized the purchase. They are the BEST! We’ve never worked with Tulley GMC team before, but they were just as good! Cam, you are doing an awesome job! Keep it up! Jordan, I think you will be a GREAT salesman. We really enjoyed working with you! Thank you, Tulley BMW and Tulley GMC, once again for making our car purchase experience so pleasant!! (I am not sure how many people can say that) More

Report | Print

Repeat customer over 10 years, great experience I have bought 3 cars from Tulley over 10 years, the last two from Gloria Prosper. That I deliberately came back to her for the most recent purchase s I have bought 3 cars from Tulley over 10 years, the last two from Gloria Prosper. That I deliberately came back to her for the most recent purchase should convey the level of satisfaction I have. She does a tremendous job, the staff is all super friendly at all times including the business people and the genius set up people. Jeremy in service is always professional and smart. Excellent experience overall. More

Report | Print

Excellent process today I leased a new X3 today with the excellent help from Gloria Prosper. Gloria is very professional and made the experience extremely pleasant. My leas I leased a new X3 today with the excellent help from Gloria Prosper. Gloria is very professional and made the experience extremely pleasant. My leasing today was not by appointment and Gloria pleasantly took hold and made it happen. More

Report | Print

Joe runs the best shop. This is a review of my experience with the Tulley Service Team. I say that because I could spend a few paragraphs on how awesome Jay and the sales te This is a review of my experience with the Tulley Service Team. I say that because I could spend a few paragraphs on how awesome Jay and the sales team are there..... Joe and Nick are great. Every time the car goes in I know it is in great hands. They make sure they fully understand any concerns you have and work issues until they are resolved in a satisfactory manor. Joe the shop Forman will not hesitate to take time out of his busy day to talk with you, or even take a ride with you in the car to discuss concerns. You can tell he takes pride in the product and has as much passion for the brand as I do. Nick is a super friendly service advisor that will always dig into issues, keep you calm, and keep you well informed throughout any service events. His customer service is really top notch and the Tulley Service experience as a whole is just awesome from top to bottom. Great team, I highly recommend. More

Report | Print

Loaner cars Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scr Has anyone dropped their personal bmw to the service station and upon return saw their persona car was driven for over 200 miles and their are new scratches on the car, candy wrappers in the back seat. This was my experience with Tulley on my x5. It seems they allowed their staff to drive my car or it was used as a loaner car for a week More

Report | Print

Leased a X1 I traded in my X1 to lease a new X1. The whole process was painless. Gloria and her team did a great job assisting me with the process. I traded in my X1 to lease a new X1. The whole process was painless. Gloria and her team did a great job assisting me with the process. More

Report | Print

Consistently poor service This is a great sales organization. The problem is the post sales service is terrible. BMW acknowledges it and Tulley makes excuses for it. I own two This is a great sales organization. The problem is the post sales service is terrible. BMW acknowledges it and Tulley makes excuses for it. I own two other premium cars, and can tell you their service is far superior to Tulley. The ability to get a "comparable" loaner for warranty work is next to impossible. The communication and follow up is terrible. They have never met a deadline, or called proactively to let me know that they didn't finish. If you want a premium brand experience... try Mercedes (Flagship) or Cadillac (Long Cadillac) More

Report | Print