Nick Diguiseppe | Page 4

Exceptional - highly recommended! It was a great pleasure to deal with the polite and professional sales staff at Videon. My daughter got the car she wanted at a price was able to pay It was a great pleasure to deal with the polite and professional sales staff at Videon. My daughter got the car she wanted at a price was able to pay. If you are in the market for a used car, check in there and talk to Nick. He made the whole process easy and was great to deal with. More

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Like Family The reason I gave my rating because I was treated like every other customer and wasn't treated differently. I am a young man and was still treated wit The reason I gave my rating because I was treated like every other customer and wasn't treated differently. I am a young man and was still treated with the politeness and courtesy as an other customer. And got a great car!!! More

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Nick is the man! I had an awesome experience leasing a new jeep wrangler at Videon Dodge. Nick was accessible, personable, and willing to answer all questions. He gave I had an awesome experience leasing a new jeep wrangler at Videon Dodge. Nick was accessible, personable, and willing to answer all questions. He gave me pros and cons of multiple vehicles and allowed me time and space to make the best decision. When I made my choice Nick took care of all the leg work with insurance and then spent extra time showing all the features of the vehicle. Alison who handled the financing was at the top of her game, as we went through paperwork she made conversation giving the feel of a friendly conversation, she had all the paperwork in order, highlighted and dated already, so all I had to do was look it over and sign. This was the least stressful, most informative and best car experience I have ever had More

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Personnel was very courteos and helpful and professonal Nick was very professional and friendly recommend him all the time, he hung in there with me,as I was not feeling well. very nice guy. Nick was very professional and friendly recommend him all the time, he hung in there with me,as I was not feeling well. very nice guy. More

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Excellent Experience! Videon had a pre-owned 2013 Jeep Grand Cherokee advertised on their website. Before coming to Videon, we saw quite a few of pre-owned cars that looke Videon had a pre-owned 2013 Jeep Grand Cherokee advertised on their website. Before coming to Videon, we saw quite a few of pre-owned cars that looked good on the website, but in person did not look good at all. This Grand Cherokee, however, was even better in person. VERY clean pre-owned vehicle. Nick took care of us from start to finish. Did not feel like we were buying a car.. Nick is very personable and we enjoyed working with him.. Can't say enough great things about Nick or Videon. We highly recommend buying a vehicle from this dealership. More

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Happy Wife I found the Dodge Durango Citadel that I wanted. It had low mileage and was in great condition. Nick was great. The whole team made a long process fun I found the Dodge Durango Citadel that I wanted. It had low mileage and was in great condition. Nick was great. The whole team made a long process fun. Thanks guys and ladies. I got the car of my dreams. I'm a happy wife More

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Nick is the man !! Went in to look at '11 Honda Pilot, ended up buying it. Had it delivered, no problems. Great dealership to work with. I would deal with them again. Ve Went in to look at '11 Honda Pilot, ended up buying it. Had it delivered, no problems. Great dealership to work with. I would deal with them again. Very friendly!! More

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Nick DiGuseppe helped me and was extremely pleasant and knowledgeable. He got me into the car I wanted at a cheap fair price. He made the car buying experience easy helped me and was extremely pleasant and knowledgeable. He got me into the car I wanted at a cheap fair price. He made the car buying experience easy and didn't try to take advantage. I highly recommend visiting him for any car buying needs More

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This was the best car buying experience I have ever had If anyone is in the market for amazing customer service, attention to detail, warm and caring sales people, honesty, and just an over all amazing car If anyone is in the market for amazing customer service, attention to detail, warm and caring sales people, honesty, and just an over all amazing car buying experience then I would highly recommend Nick Diguiseppe and the team at Videon. You won't be disappointed. They took such good care of me and gave me an amazing deal on an amazing car. I could not be happier. I could have purchased the same car at a different dealership but with such a great team and a wonderful experience, I wouldn't go anywhere else! More

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Customer for Life Some companies still know what it means to deliver superior customer service. Videon Jeep is one of those companies. I purchased a certified pre-own Some companies still know what it means to deliver superior customer service. Videon Jeep is one of those companies. I purchased a certified pre-owned 2014 Jeep Grand Cherokee Limited 6 weeks ago. I had a great experience purchasing the car from Nick – they took great care of me and really made me feel valued as a customer at the date of purchase. They delivered that same great service again when my “new” car broke down in Asheville, NC two weeks ago. My Jeep started to overheat coming through the mountains late on a Saturday night. After getting it to a local service center first thing on Sunday morning I came to find out that I had a cracked radiator. Obviously, that news was not received very well and I was nothing short of furious! The local Jeep Dealership was not open, neither was Videon, but Videon did have a text service on their website. My girlfriend shot off a text message, we explained that it was an emergency and needed a phone call immediately. We received a phone call from one of their managers, Jim, on a Sunday afternoon as he was grocery shopping with his wife! He took some time with us and let us know that he would have someone reach out first thing Monday morning. My girlfriend and I had to get home by Monday and could not stay in NC until the car was fixed. We took a huge gamble and rented a car, drove home, and decided to go talk to Videon directly on Monday morning. We sat with the owner, Steve Videon, and again, he could not have been more helpful. Steve told me to get him all of the receipts from our trip and he would get them taken care of for us and he would send someone down to drive my car back for me. He delivered that resolution before I ever had to ask for it. Steve and the rest of the Videon team understood how stressful our weekend had been and made sure to do their best to remove the stress from the rest of the process. I was given a rental for the week, reimbursed for my expenses, and again – felt like a priority to Videon. I can say with a smile on my face that the team at Videon not only gained a customer for life, but they also gained a very vocal advocate that will send as many people to them as possible. Thank you for making an extremely stressful experience as close to stress free as possible! More

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