Nick Covino
Nick Covino at Jackson Acura

Nick Covino

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,538 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,538 Reviews

Write a Review

Dealership Experience

25 yrs, 6 mos

Industry Experience

47 yrs, 2 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1538 Reviews of Nick Covino

February 15, 2025

Dealership Rating
Employee Rating

Cody was very friendly and accommodating and helpful anytime. I had a question About my warranty More

by jerrymcclain35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

February 14, 2025

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Nick is honest, helpful and efficient . On my last service, it was taking longer than anticipated and he got me a loner car so I could make my meeting. This act of customer service was mos More

by karilcampbell
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Recommend Dealer
Yes

February 13, 2025

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They know me and my vehicle very well and always treat us both with the optimum of professionalism. More

by birdslc
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

February 12, 2025

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Have been a customer for probably close to 15 years. Always a positive painless experience More

by MCMARKETS
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Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

February 11, 2025

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I came in for service. They suggested other things to have fixed. I got a second opinion and found out one of the items that was suggested is in fact, not damaged nor does More

by Josie
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Recommend Dealer
No

February 07, 2025

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I trust them, they seem to give you hone stt opinions and recommendations Thank you More

by sm0k3y33
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Recommend Dealer
Yes
Feb 10, 2025

Jackson Acura responded

Thank you for your wonderful review! We truly appreciate your trust in us and are glad to hear that our honest opinions and recommendations have made a positive impact. We’re always here to help and provide the best service possible. If you need anything else, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

February 06, 2025

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Worse than being told, based on a 32 error code printout, that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealin More

by Bob Kauffman
Service Price Transparency
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Recommend Dealer
No
Feb 10, 2025

Jackson Acura responded

We recommended the client not overspend to repair this vehicle based on the fact that there is a water leak that is causing three fuse boxes to short out and cause those error codes. We apologize for possibly not being clear in our explanation on what is going on with the vehicle.

February 04, 2025

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Yes my service was excellent and outstanding. It is always a pleasure to come home. To Jackson Acura to get my service done. I will truly say on a scale “ 1 to 10. I rate the facility and the cu More

by JACKSON.TIMOTHY24
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Recommend Dealer
Yes
Feb 10, 2025

Jackson Acura responded

Thank you for your incredible review and for being such a loyal part of the Jackson Acura family since 2009! We’re beyond grateful for your kind words and are thrilled to hear that you’ve consistently received exceptional service. Our team, including Rodney, Reggie, Paul, Yvonne, Joey, Michael, Harvey, and the entire staff, truly strives to provide the best experience for our customers, and it’s wonderful to know that we’ve met your expectations time and time again. Your continued trust and support mean the world to us, and we look forward to serving you for many more years to come. If you ever need anything, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

January 31, 2025

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New to bringing my car to this dealership (was loyal to another metro Atlanta Acura dealer) and impressed with the service and honest quotes on repairs. Prompt service as well. More

by Kjt9
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Recommend Dealer
Yes
Feb 10, 2025

Jackson Acura responded

Thank you for your fantastic review! We’re so glad to hear that your experience with us has been a positive one, especially after being loyal to another dealership. Providing honest quotes and prompt service is always our goal, and we’re thrilled that we’ve earned your trust. We look forward to continuing to serve you and ensuring your vehicle is always in great hands. If you need anything else, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

January 30, 2025

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Employee Rating

I had a very quick and efficient experience with Nick and Jackson Acura. My problem was fixed and I am a happy customer. More

by mlizek31210
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Jackson Acura responded

Thank you for your wonderful review! We’re so glad to hear that Nick and our team provided you with a quick and efficient experience. Customer satisfaction is our top priority, and we’re thrilled that your issue was resolved to your satisfaction. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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