Nick Covino
Nick Covino at Jackson Acura
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Nick Covino

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
1,493 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

Dealership Experience

25 yrs, 3 mos

Industry Experience

46 yrs, 11 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

4.8

1,493 Reviews

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1493 Reviews of Nick Covino

November 20, 2024

Dealership Rating
Employee Rating

Nick always takes care of me and my vehicle. He gets me in and out in a timely manner. More

by REBECCADZ
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
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Kept informed about my vehicle’s status & what repairs were needed. And everything was completed on the same day. More

by jpporter
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Jackson Acura responded

Thank you for the 5-star review! We’re so pleased to hear that our team kept you well-informed and delivered timely service to meet your needs. Ensuring our customers feel confident and cared for throughout the service process is a top priority for us. Your trust means so much, and we look forward to continuing to exceed your expectations in the future. Please don’t hesitate to reach out if you need anything! Warm Regards, Jackson Acura Team

November 07, 2024

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Easy check in. Reasonable time for service and was within time stated by service rep. Waiting area good size ans ok equiped. More

by JPSSANBORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for taking the time to share your experience! We're so glad to hear that your check-in process was easy and that we met your expectations for service time. We take great pride in providing clear communication and efficiency for all our customers. We're also happy you found the waiting area comfortable. If there’s anything else we can assist you with, please don't hesitate to let us know. Your feedback is truly appreciated, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

November 05, 2024

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Jackson Acura always goes above and beyond when servicing my 2022 Acura MDX Aspec. The service advisors ensure I am satisfied prior to pick up. I highly recommend this dealership More

by Howellso
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Jackson Acura continues to exceed your expectations when servicing your 2022 Acura MDX A-Spec. Our service advisors take great pride in ensuring every detail is addressed and that you’re completely satisfied before picking up your vehicle. It’s customers like you that make our job so rewarding, and we truly appreciate your trust in us. If there's anything else we can assist with, please don't hesitate to reach out. We're grateful for your recommendation and look forward to continuing to provide exceptional service for you in the future! Warm Regards, Jackson Acura Team

November 05, 2024

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Nick, my service consultant, always does an excellent job! And Jackson Acura provides reliable, quality service! Highly recommend! More

by jandksewell
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you so much for your kind words! We're thrilled to hear that Nick continues to provide excellent service, and that you are consistently satisfied with the reliable and quality care at Jackson Acura. Your recommendation truly means the world to us, and we look forward to serving you again in the future! If you need anything else, please don't hesitate to reach out. Warm Regards, Jackson Acura Team

November 02, 2024

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Good service, good sale team, would buy from them again. Will recommend hi place to friends More

by BSMYCHKOVICH
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Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

November 01, 2024

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Nick is a consummate professional and a pleasure to work with…very customer-focused and friendly More

by John
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Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for your thoughtful review! We're thrilled to hear that Nick’s professionalism and customer-focused approach made a positive impression during your visit. We’re committed to ensuring every experience at Jackson Acura is welcoming and centered on our customers' needs, and it’s fantastic to know Nick delivered that for you. We appreciate your kind words and look forward to serving you again in the future. Warm Regards, Jackson Acura Team

October 30, 2024

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They are courteous and respectful of their customer. Their repairs are well done and clean More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Nov 12, 2024

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that you've had a positive experience with our team. At Jackson Acura, we take great pride in offering courteous and respectful service while ensuring that all repairs are completed with the highest level of care and precision. If you need anything further, please don’t hesitate to reach out. We're here to help! Warm Regards, Jackson Acura Team

October 26, 2024

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Nick was very thorough & honest. I appreciated him explaining the process to me & taking the time to ask me questions, as opposed to assuming. More

by HAYNESERICA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for taking the time to share your feedback! We're glad to hear that Nick provided thorough and honest service, and that he took the time to explain the process and engage with you. We believe in creating a transparent and personalized experience for each customer, and it's great to know that this was reflected in your visit. If there’s anything else we can assist with, feel free to reach out. We truly appreciate your trust in us! Warm Regards, Jackson Acura Team

October 25, 2024

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Knowledgeable, courteous, time efficient. This is from my last service appointment. They addressed each of my issues professionally. More

by Drdunbar2new
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Jackson Acura responded

Thank you for sharing your positive experience with us! We’re delighted to know that your service appointment was handled efficiently and professionally. Our team strives to provide knowledgeable and courteous service, and it’s great to hear we met those expectations during your visit. We truly value your feedback and appreciate the trust you place in us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

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