Nick Costopoulos
Nick Costopoulos at Fitzgerald Toyota Chambersburg

Nick Costopoulos

Parts Consultant

Fitzgerald Toyota Chambersburg

1436 Lincoln Way East
Chambersburg, PA 17201

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10 Reviews
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10 Reviews

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10 Reviews of Nick Costopoulos

November 02, 2020

Dealership Rating
Employee Rating

Friendly, efficient, relaxed sales experience. Service department is great, prices reasonable and they offer coupons to refuse the cost. They make buying a car a pleasure! More

by Cdeeberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Miley , Jim Addlesberger, Tony Destefan, James Verdier

Nov 02, 2020

Fitzgerald Toyota Chambersburg responded

Cdeeberry, Thank you so much for letting us know your experience was great with all the folks you worked with! We take pride in making sure its a fun, easy, and most of all stress free time here! Thank you again and enjoy!

June 10, 2020

Dealership Rating
Employee Rating

The car buying experience I was subject to was the best one I ever had! Very knowledgeable staff, friendly and courteous! I would recommend buying a car here anytime! More

by leebow
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mann , James Verdier

November 09, 2019

Dealership Rating
Employee Rating

Once again, A+ service at Fitzgerald Nissan! James did a wonderful job, in every aspect, to get me in the car I wanted! Big thank you to James and everyone at Fitzgerald Nisaan, I will be back! More

by Timchilcote4
Recommend Dealer
Yes

Other Employees Tagged: Eric Herzog , James Verdier

Nov 13, 2019

Fitzgerald Toyota Chambersburg responded

Thank you and an A+ right back at you! I'll make sure to pass the kudos on to James and the others! We always appreciate you and your feedback for us! See you next time!

June 24, 2019

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Employee Rating

Honesty I really appreciate the honesty from the service department. I purchased my car here about 1 year ago and get my oil changed here every 5000 miles. I More

by 596zirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ransom

Jun 24, 2019

Fitzgerald Toyota Chambersburg responded

Thank you so much for this! It always makes us feel like a million bucks here when our customers take the time out of their day to let us know we did a great job. Thank you again, I'll make sure to pass along the kind words to Nick!

May 23, 2019

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Employee Rating

Customer service James has an enthusiastic, outgoing, friendly and energetic personality. He makes his customers a priority at any time. He is very knowledgeable of More

by afdavignon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mann , Tony Destefan, James Verdier, Jay Cox

Jun 12, 2019

Fitzgerald Toyota Chambersburg responded

Thank you very much, James is definitely customer focused and he prides himself as do we on making sure this is how every interaction should go! Please reach out if we can be of any assistance in the future and enjoy your new car!!!

December 28, 2018

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Employee Rating

Worse Experience EVER Bought used vechile with all warranties, 5385 miles later blown engine, warranty does not cover after we were told it would cover repairs. Customer se More

by Ziggy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Emily Moore , Jonathan Akers, Eric Anderson, Wes Hart

Dec 31, 2018

Fitzgerald Toyota Chambersburg responded

We can certainly understand your frustration and we’re sorry you feel this way. We didn’t commit to anything except to help you as best as possible while your vehicle was being diagnosed at the Ford dealer. For the record, you purchased a powertrain warranty only. Unfortunately anything can happen on a 13 year old vehicle with over 100,000 miles. According to Keystone Ford your engine failed due to a bad injector as it stuck open and flooded the #6 cylinder causing it to break the connecting rod. Since the fuel injector is the cause it is not a covered component of your powertrain warranty. Upon learning that you needed an engine from that dealer we offered you assistance by getting you a used engine and installing it at our cost, which you declined. We also provided you with a complimentary rental vehicle for a month and a half while your truck was being diagnosed at that dealer. Should you choose to reconsider please call and speak to Wes Hart, Service and Parts Director at 717-264-7545.

September 15, 2018

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Great experience! What a great experience we’ve had with Fitzgerald!We bought a Sienna van there 10.5 years ago and it has been an extremely reliable vehicle for our fa More

by mavsab09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Brown , Jonathan Akers, Justin Kennedy

Nov 01, 2018

Fitzgerald Toyota Chambersburg responded

WOW, it looks like you've had a great run with your previous van! You've gotten to experience our service and sales departments and I'm glad to hear they made your experience a great one! We love hearing these stories, and we look forward to hearing how great your current vehicle was 10 years from now!

November 19, 2016

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Employee Rating

WORTH THE 2 HOUR DRIVE!!! I found this amazing dealership after doing a web search last night for a Certified Toyota Venza. I found one at my local dealership, but the price w More

by VenzaGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Becky Carr, Pete Morgan

Nov 28, 2016

Fitzgerald Toyota Chambersburg responded

WOW, We are always happy to hear about a great experience, but this one was over the top! Thank you so much! We take great pride in our work, and Nick, Becky, and Pete do a great job making our customers have the best time when buying their car! In the future, please don't hesitate to call with any concerns or questions! Thank you again, and enjoy your new to you ride!!!

July 01, 2016

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Employee Rating

Purchasing our new 2016 Nissan Rogue!!!!!! We weren't expecting to purchase our new vehicle until Sept-Oct but after shopping at the lot and meeting Pete Morgan & Nick Costopoulos we couldn't l More

by patnewcar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Derek Mann, Pete Morgan

Jul 22, 2016

Fitzgerald Toyota Chambersburg responded

What a fantastic review, thank you so much for taking the time to let us know what a great team we have! We are delighted that you love your new 2016 Nissan Rogue, and we'll be sure to let Pete and Nick know. Thanks again for this great feedback, and we hope to hear from you again. Take care and drive safe.

December 26, 2015

Dealership Rating

Non Negotiable Dealership I am in the market for a 3/4 ton p/u trk, and found 1 a 2011 Chevrolet Red in color. Spoke with Nick on the phone. He seemed professional and intere More

by Mr. Wheeler
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 26, 2015

Fitzgerald Toyota Chambersburg responded

At Fitzgerald, we post our lowest prices up front and do not negotiate. That way, everyone is treated fairly regardless of their negotiating skills/experience. We also make sure that they are priced low or we would never sell anything. We are asking $16,888 for the specific truck that you expressed interest in (which has a Kelly Blue Book value of $19,225) and because you wanted us to include taxes and tags in your offer of $14,000, you were asking for an additional $4,000 off of our already low price. I am sorry that we could not earn your business on that truck. If another truck becomes available in your price range, we will certainly let you know.

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