Nick Cook

We have been driving Subarus for many years and have been service customers of Yark Subaru for the past 3 1/2 years. We have been very satisfied with the staff, professionalism, and results of Yark's Service service customers of Yark Subaru for the past 3 1/2 years. We have been very satisfied with the staff, professionalism, and results of Yark's Service department. When the time came to purchase my wife's 5th Subaru, we decided to buy it from Yark. Our experience with that side of the business was as satisfying as the Service side. Our salesperson, Nick Cook, was incredibly knowledgeable. He guided us easily through the process of selecting the model, color, and options that we would find most useful. There was no pressure, He got us a fair offer and made the process actually enjoyable. We couldn't be happier with the end result! We would encourage anyone in the market for a Subaru to check out Yark. Ask for Nick Cook. Thank you, Nick. More

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Updating my review. I had a rough start as you can see below. They did make things right. Yark took the car back after the series of problems below and I purchased a dif I had a rough start as you can see below. They did make things right. Yark took the car back after the series of problems below and I purchased a different one from them. General Manager Dave Thomas and Salesman Nick Cook helped work things out. I am updating my stars to reflect this. My only feedback is that it did take over a month to come to point of resolution. Original Review: It was raining the day I test drove and purchased the car. A few days after purchasing when the car was dry I noticed there was extensive hail damage on the roof of the car. It was not visible when the car was wet. But I was surprised because the CarFax, which Nick went over with me and which addressed hail damage, said nothing about the car having been in hail in spite of the fact that someone obviously repaired some of the damage but left the rest. In addition, the car had battery problems the day I test drove it. The salesman Nick assured me it just from the car sitting on the lot. The battery died and stranded me the first day I owned the car. The car also had a slight rumble in the breaks Nick assured me was rust. Again, he said, from sitting on the lot. Nick and one of their service techs assured me it would go away. The rumble did not go away and I am now facing a $500 break job. More

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Nick was prompt and gave me all the information that were essential for me to know about the car . This is my second car I purchase at Yark and from Nick particularly and both times I was pleased with his g essential for me to know about the car . This is my second car I purchase at Yark and from Nick particularly and both times I was pleased with his great customer service and professional attitude . No pressure , gives you time to think about your purchase . I do want to say that giving me the car in mint condition and a tank full of gasoline was a very nice gesture that shows how much a customer is appreciated Thank you Nick Thank you Yark More

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The service was initially quick and speedy. The best part was the finance guy. He was very helpful and worked with me. Overall it was a good experience. Great prices and great quality. was the finance guy. He was very helpful and worked with me. Overall it was a good experience. Great prices and great quality. More

by Scott Verified Customer Verified Customer

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Very friendly people to work with. Quick response to my online inquiry and had everything ready in just a few hours. Answered all my questions and delivered a great new car. Thank you. online inquiry and had everything ready in just a few hours. Answered all my questions and delivered a great new car. Thank you. More

by CBOEHMER1 Verified Customer Verified Customer

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We drove in from NYC for the prices, and were incredibly satisfied with the Yark team's attention to detail, genial customer service, and cordial professionalism. satisfied with the Yark team's attention to detail, genial customer service, and cordial professionalism. More

by ADAM.WIESEN Verified Customer Verified Customer

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Everyone was very friendly and willing to answer all my questions. I feel I can call at any time for anything and get an answer quickly. questions. I feel I can call at any time for anything and get an answer quickly. More

by KAMBAM33 Verified Customer Verified Customer

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Do not recommend them! Was there too many hours. Had to keep waiting for financial guy. He was the worst. Did not listen to me that I wanted to use my credit union. Interest rates less. No he put it though keep waiting for financial guy. He was the worst. Did not listen to me that I wanted to use my credit union. Interest rates less. No he put it though a bank because the dealership makes more money. The bank gives them money to use them. It’s costs me more in interest. They don’t care. More

by JERZYGIRL5 Verified Customer Verified Customer

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My third Subaru from these guys. Every time the service and friendship gets better! I would recommend yark to anyone that in need of a new vehicle. and friendship gets better! I would recommend yark to anyone that in need of a new vehicle. More

by maguro626 Verified Customer Verified Customer

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Thanks to all at Jim Yark Subaru for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. Nick Cook, Just a quick note to tell you how much I ap purchase a very pleasant experience. The entire process was thorough, honest and professional. Nick Cook, Just a quick note to tell you how much I appreciate doing business with Yark Subaru and with you directly. I highly recommend Jim Yark Subaru. Thanks Mike Arquette More

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