Nick Capparelli

The entire experience was top notched. We live about an hour away from the dealership and we wanted to know before driving what our all in price would be if we decided to purchase before w We live about an hour away from the dealership and we wanted to know before driving what our all in price would be if we decided to purchase before we drove down. We liked the Certified Preowned X3 we saw online and had been searching for a low mileage 2022 with the exact color combination and feature set but we also had a good idea of its value. Through great text and email communication we were able to work out the details and the whole experience was efficient and enjoyable More

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Dealership was fantastic, they allowed me to return a 2026 X5 in 3 days because I just wasn’t happy, I really wanted a higher performance car. I wound up getting a great deal through Dan, who was extreme 2026 X5 in 3 days because I just wasn’t happy, I really wanted a higher performance car. I wound up getting a great deal through Dan, who was extremely patient with me, and ended up with a 2025 BMW M4 competition convertible. Wow what a beautiful car. Thank U to Dan and WC BMW management for getting me into the right car, clearly you were focused on making the customer happy. More

by adippolito222 Verified Customer Verified Customer

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Robert was on top of everything and made my experience feel valued as a BMW customer! feel valued as a BMW customer! More

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Very accommodating and willing to share insights to achieve the optimal build for our needs. The buying process was simple and clear communication was had to ensure it went smooth. achieve the optimal build for our needs. The buying process was simple and clear communication was had to ensure it went smooth. More

by jazone17 Verified Customer Verified Customer

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Fantastic experience! !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience More

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Scott was very knowledgeable, responsive and easy to work with. The whole office made the process very straightforward and everyone I met was genuine. Highly recommend! with. The whole office made the process very straightforward and everyone I met was genuine. Highly recommend! More

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Having owned Acura for better than 20 years, I was new to the BMW lineup and Ralph was very patient and knowledgeable about his products. All our interactions with Wilmer and Nick were professional and we f the BMW lineup and Ralph was very patient and knowledgeable about his products. All our interactions with Wilmer and Nick were professional and we felt they had our best interest in mind. Lastly a huge thank you to Mickey for a fabulous detail on my BMW. More

by CLISSY1 Verified Customer Verified Customer

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Michael Dixon made our purchase quick and easy by helping us understanding the underlying drivers of pricing for CPO cars; listing required documentation pre-purchase and having the car pre-prepped for deliv us understanding the underlying drivers of pricing for CPO cars; listing required documentation pre-purchase and having the car pre-prepped for delivery. More

by scott.battersby Verified Customer Verified Customer

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Recently stopped in looking for a used BMW for my son and had the pleasure of meeting and working with Anthony. From the beginning we were made to feel welcomed by him and the rest of the staff. He pr had the pleasure of meeting and working with Anthony. From the beginning we were made to feel welcomed by him and the rest of the staff. He provided all of the information that we needed and worked with us to secure the perfect vehicle. Anthony’s services went above and beyond expectations and he gladly guided us through each step with a smile. We are very pleased with the vehicle and we would highly recommend anyone interested in owning a luxury vehicle to stop by and see Anthony and the team of West Chester BMW! More

by mij2006 Verified Customer Verified Customer

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We had a great experience with Jay he was friendly and professional. We definitely would recommend BMW of West Chester professional. We definitely would recommend BMW of West Chester More

by connie.davis5150 Verified Customer Verified Customer

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