Excellent service, great people, appreciate their
responsiveness and customer support. They take care of their customers.
responsiveness and customer support. They take care of their customers.
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by Chaawk11
Service Price Transparency
Dec 05, 2023 -
BMW of Salem responded
Thank you for taking the time to recognize the high-level of care we provide to our customers! Our BMW of Salem team was happy to have provided you with excellent service and we hope to get the opportunity to do so again in the future. Until then, safe travels!
The staff are great and they did a good job on my car.
I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mecha
I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mechanics aren’t getting very much
of that charge. In today’s world, with prices so high, I wonder how much of this overhead is truly necessary.
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by BMW owner with reservations
Service Price Transparency
Oct 13, 2023 -
BMW of Salem responded
We appreciate your feedback and understand your concern in regards to the invoice you received for repairs made. I can assure you, we aim to provide value for our services, but we also realize that every detail matters when it comes to customer satisfaction. I'd be happy to discuss this further with you so we can address any reservations you may have. Please feel free to reach out at your convenience
Chase Petersen - Service Manager - 971-273-4377
Excellent Service Department courteous on time and very
professional. Service advisor advisor did an excellent job!
professional. Service advisor advisor did an excellent job!
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by RJ.cityinfo
Service Price Transparency
Aug 04, 2023 -
BMW of Salem responded
Hello RJ,
Our service team greatly appreciates you taking the time to share this positive feedback in reagards to your vehicles recent service here at BMW of Salem. We are happy to have provided quality and efficient work. For any future needs, please continue to keep us in mind.
My first time with my BMW 2003 Z4 roadster.
They checked the concerns I had and suggested how they would take care of what they found. Quoted prices and made a video of what they inspected so
They checked the concerns I had and suggested how they would take care of what they found. Quoted prices and made a video of what they inspected so I could see first hand. How better than that could they be. Very satisfied and will definitely go back to BMW of Salem.
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by jstechelin0714
Service Price Transparency
Jul 28, 2023 -
BMW of Salem responded
Thank you for trusting our team at BMW of Salem to assist with the concerns you had for your 2003 Z4 Roadster. We are happy to have provided a thorough and trustworthy assessment. If there is anything further our team can do to help, please don't hesitate to reach out.
A very professional dealership that makes a very good
effort to accommodate its loyal customers.
effort to accommodate its loyal customers.
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by simpss01
Service Price Transparency
Jul 25, 2023 -
BMW of Salem responded
We'd like to thank you for being one of those loyal customers! Providing professional and quality service is our pleasure, and we look forward to having you back at BMW of Salem for any future needs.
Great service advisor and tech, easy to schedule work and
loaner provided if needed. Quality work.
loaner provided if needed. Quality work.
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by DM
Service Price Transparency
Jun 22, 2023 -
BMW of Salem responded
It was a pleasure to serve you and we thank you for your positive review. It is so good to hear that you found our service at BMW of Salem to be easy and high in quality. We look forward to seeing you again down the road.
I don't remember who I worked with but both people were
great. I feel confident bring my car here.
great. I feel confident bring my car here.
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by jcmcferron
Service Price Transparency
Jun 20, 2023 -
BMW of Salem responded
We are so pleased that you had a positive experience with multiple members of our team here at BMW of Salem. It was a pleasure to be able to assist you and we hope to see you again down the road.
They are true to their word in the service department.
Very good workmanship and reasonably priced.
Very good workmanship and reasonably priced.
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by Wjosowski
Service Price Transparency
Jun 05, 2023 -
BMW of Salem responded
We appreciate this kind recognition of our service team. Providing quality maintenance at a fair price is what we strive for, and it it a pleasure to know we accomplished this during your visit. For any future needs, please continue to keep BMW of Salem in mind.
Ill do the multiple choice and pick stars.
don't do revues. not sure who i was in contact with .but 5 stars to the 4 people who helped.
don't do revues. not sure who i was in contact with .but 5 stars to the 4 people who helped.
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by leoray336
May 01, 2023 -
BMW of Salem responded
Hey Leo, thank you for taking the time to rate your experience with our team at BMW of Salem. We are happy to know each team member you spoke with provided excellent service. For any future maintenance needs, please continue to keep our team in mind.
Some places just have it, y’know?
Chase, the manager of the service department, seems to make sure this place doesn’t just have it, but keeps it. Can’t recommend them highly enough, w
Chase, the manager of the service department, seems to make sure this place doesn’t just have it, but keeps it. Can’t recommend them highly enough, which is unusual for a dealership service center.
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by Care
Service Price Transparency
Apr 26, 2023 -
BMW of Salem responded
Thank you for taking the time to recommend our team. We are happy to continuously provide high-quality customer care and vehicle maintenance. Until your next due service, enjoy the road!