Nick Anaya
Nick Anaya at Reliable Nissan

Nick Anaya

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.1
163 Reviews

Languages Spoken

English English

4.1

163 Reviews

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163 Reviews of Nick Anaya

June 05, 2025

Dealership Rating
Employee Rating

Due to a clerical error the previous was listed as point of contact for my vehicle. The vehicle sat on the lot until I came for it. I provided all the information when I dropped the vehicle off for servi More

by FRDLGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia

June 02, 2025

Dealership Rating
Employee Rating

Thanks for provide road assistant number I call and send tow for mi frontier tjhanks More

by JAROCH2001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 05, 2025

Reliable Nissan responded

We’re thrilled to hear that our road assistance service was helpful for you! Your safety and satisfaction are our top priorities. If you ever need anything else, just let us know. Safe travels!

June 02, 2025

Dealership Rating
Employee Rating

Great customer service, service done in a timely manner and great work was done with my vehicle More

by mattyo22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia, Marissa Ruiz , Art Ortega

Jun 05, 2025

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Providing timely and high-quality service is our priority. We appreciate your feedback and look forward to serving you again!

June 01, 2025

Dealership Rating
Employee Rating

Nissan does a good job, the employees are friendly, they have coffee and water if one has to wait, and the premises are clean. More

by nmsusanf
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Barrera, Tiarre Villegas

Jun 05, 2025

Reliable Nissan responded

Thanks for the fantastic review, Susan! We're thrilled to hear you enjoyed your experience with us. Our team works hard to create a welcoming environment, and we appreciate your kind words. Looking forward to seeing you again soon!

May 29, 2025

Dealership Rating
Employee Rating

We had an incredible experience trading in an older vehicle for a newer vehicle. Lizeth did such an amazing job working out a deal for us. Sophia did a wonderful job with the financing, and Jesse did a More

by MAMABEAREDDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

2 months and electrical still not working properly and 4k didn't work with me on the trade in More

by julortega1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 29, 2025

Dealership Rating
Employee Rating

We had an incredible experience trading in an older vehicle for a newer vehicle. Lizeth did such an amazing job working out a deal for us. Sophia did a wonderful job with the financing, and Jesse did a More

by MAMABEAREDDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2025

Reliable Nissan responded

Thank you! We're thrilled to hear about your fantastic experience with Lizeth, Sophia, and Jesse. Our team always strives for a smooth process, and your feedback means a lot to us. Enjoy your new vehicle!

May 29, 2025

Dealership Rating
Employee Rating

Great courteous service, knowledgeable about parts needed to do repairs, explained financial options to get service scheduled More

by SOGAS200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. Providing knowledgeable service and clear financial options is our priority. Your feedback motivates us to keep delivering top-notch support!

May 20, 2025

Dealership Rating
Employee Rating

The people in the shop do great work. I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the ser More

by bqafterhours15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia

May 21, 2025

Reliable Nissan responded

We understand your concern regarding the issues you encountered after being told your vehicle was ready. Being told different things multiple times and having to escalate to the dealership manager just to get a resolution is certainly not the kind of follow-up anyone expects, especially when you're relying on clear communication and efficient service. We value your loyalty and the fact that you’ve had good experiences with us in the past. If you're willing, we'd appreciate the chance to follow up with you personally. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can better understand what happened and ensure your concerns are addressed.

May 13, 2025

Dealership Rating
Employee Rating

I got to the dealership 15 mins before my scheduled oil change. I was advised it would take 1hr to 1 hr and 45 mins for an OIL CHNAGE. After an hr I had my son go check on the progress of the car. He came More

by jpr1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2025

Reliable Nissan responded

We understand how important your time is, and we regret that communication during your visit didn’t reflect the level of attentiveness you should expect from us. It’s clear that being left without updates while your vehicle was ready caused unnecessary frustration, and we recognize how that could be disappointing—especially when expectations around a routine service weren’t met. If you’re open to it, Manny Garcia, our Service Director, would really value the chance to speak with you directly. He can be reached at Mgarcia01@vtaig.com.

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