4 Reviews of Nicholas Smith
May 12, 2025
Gabriel Obenwa and Othmaro Mejia were friendly and had great product knowledge. The staff was very customer service oriented. great product knowledge. The staff was very customer service oriented. More
Other Employees Tagged: Gabriel Obenwa, Heather Baskett, Othmaro Mejia, Christopher Moore, Emmir Quiroga, Mo Abdelhamid
May 06, 2025
First experience with dealer and Subaru when Hybrid Forester announced. Eric Bukhari and his team answered my questions and helped me order my desired build. We waited and checked in as the months Forester announced. Eric Bukhari and his team answered my questions and helped me order my desired build. We waited and checked in as the months went by and finally sealed the deal this weekend. I left happy, satisfied and knowing I have team to assist with any concerns or needs now and in the future. Great service, customer experience and relationship-building for Safford Brown "family" when you choose them! More
Other Employees Tagged: Eric Bukhari, Emmir Quiroga
May 05, 2025
The service department paid the most careful attention to an ongoing problem with what seemed to be the malfunctioning of one indicator light in the electronic system. That one light could have been ignored an ongoing problem with what seemed to be the malfunctioning of one indicator light in the electronic system. That one light could have been ignored as unimportant. Instead, Grayson had the patience to listen to the complicated history and to take it seriously. He made sure that the service department put the car through the highest level of diagnositic examination. The service department devoted 6 days to successfully solving that one seemingly small problem. The length of time that the car was there was so they could check that the repair was successful since the problem for which it was in service had happened sporadically, not every time the car was used. They wanted to make sure that the repair was not a temporary one that could reappear again sporadically. In doing all tlhat they did, they restored my confidence in the electronic system and the overall functioning of the car. One could not ask for any better service. At my advanced age I have had a lot of cars and a lot of experience with service departments of auto dealerships. But never one that I have respected as much as that of Safford Brown. More
Other Employees Tagged: Christopher Moore , Grayson
April 27, 2025
My service agent was very good in explaining what needed to be done and why. The work was completed on time and was well done. The loaner car was very pleasant to drive and served me well. to be done and why. The work was completed on time and was well done. The loaner car was very pleasant to drive and served me well. More
Other Employees Tagged: Christopher Moore , Meredith Evan
