Nicholas Smith
Nicholas Smith at Ken Ganley Kia Clarksburg
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Nicholas Smith

Sales Professional

Ken Ganley Kia Clarksburg

97 Joy Ln
Bridgeport, WV 26330

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Nicholas Smith

April 05, 2025

Dealership Rating
Employee Rating

The process was quick and easy and he was great to work with! The only thing we did not like was how closely another customer was scheduled for him. We did sit for about an hour, so he could start with hi More

by Triciaskovira1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 04, 2025

Dealership Rating
Employee Rating

Worst experience I have ever had. Had to call multiple times to do paper work the following day after bringing the car home. Ended up with a vehicle missing parts like the floor mats More

by ashleymm20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: TRENT HAINES

Apr 08, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

March 23, 2025

Dealership Rating
Employee Rating

Returning customer. Was told they would take care of me. Manager asking full price wasn't impressive. Only 2 oil changes. My last purchase I had services until 3 years. More

by Bauer2you
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Showalter, david babel

Mar 25, 2025

Ken Ganley Kia Clarksburg responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Dealership Rating
Employee Rating

Thank you to Shawn L. for being kind, patient, and respectful throughout the car buying process. More

by VRShackleford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Sapp, Shawn Lopez

Mar 10, 2025

Ken Ganley Kia Clarksburg responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

Dealership Rating
Employee Rating

Had a wonderful experience. Everyone we interacted with was fantastic. Eddie was a pleasure to work with. More

by jritter316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Holepit, david babel

Mar 08, 2025

Ken Ganley Kia Clarksburg responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Clarksburg. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Dealership Rating
Employee Rating

Went above and beyond to work with me on payments and get me in a car with the best deal! More

by Nicolemarsh42189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Lopez, david babel

Feb 27, 2025

Ken Ganley Kia Clarksburg responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

February 22, 2025

Dealership Rating
Employee Rating

Very kind. Outstanding service. I enjoyed talking with the service department they seem to be understanding More

by Rodney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 21, 2025

Dealership Rating
Employee Rating

Friendly staff, low wait times, coffee and popcorn, great environment, pricing wasn't outrageous. Vroom vroom. More

by connor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Miller, TRENT HAINES

Feb 23, 2025

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2025

Dealership Rating
Employee Rating

I am a single grandmother raising her grandchildren and had to take them with me. I was assisted every step of the way and with my children. I have never felt so respected at a car dealership in my life. More

by jessiroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Kia Clarksburg responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Clarksburg. We hope you have a great day!

February 07, 2025

Dealership Rating
Employee Rating

Everyone was super nice. Eddie asked what my needs were then matched me with a great car. Everyone was super helpful and answered any questions or concerns I had. I was able More

by rachelann.young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2025

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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