Nicholas Malena | Page 17

Best Honda dealership around, state of the art facility. Friendly and knowledgeable staff. My salesman Brendan Tucker made sure things went smoothly. All in all, a great dealership to work with. Friendly and knowledgeable staff. My salesman Brendan Tucker made sure things went smoothly. All in all, a great dealership to work with. More

by Mary F. Verified Customer Verified Customer

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I purchase a new CRV 3 weeks ago from this dealership. By far this was the best new car purchase experience I have had. The staff was very professional and made the purchase process very simple. I have tr By far this was the best new car purchase experience I have had. The staff was very professional and made the purchase process very simple. I have trust in this service team to keep my new car in perfect condition. The free car wash is perform well and quickly. I highly recommend Mariano Rivera Honda. More

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I received a very warm welcome at the beautiful, new Mariano Rivera Honda Dealership, from ALL of the staff I encountered. Dave Barber explained everything very clearly and patiently, and was so enjoyab Mariano Rivera Honda Dealership, from ALL of the staff I encountered. Dave Barber explained everything very clearly and patiently, and was so enjoyable to talk to. I really love that the sales manager, Frank Rossano, came over to speak with us throughout the process, to make sure that our experience was happy. Finally, Nicolas Malena made sure that the sale process and extended warranty selection was a good fit for us. The entire process, beginning with researching the cars on the dealer website, to making an appointment, to working with our salesperson, test driving the cars, trade-in, paperwork, etc., went very smoothly. A lovely car-buying experience overall. I am enjoying riding my new 2023 Honda CRV Hybrid Sport tremendously! Extremely pleased and telling all of our friends and family!! Bravo, Mariano Rivera Honda!!! More

by JANMARIEGABRIEL Verified Customer Verified Customer

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I did not work with Diana Cruz Larin. My salesperson was David Barber - Five stars! My salesperson was David Barber - Five stars! More

by JANMARIEGABRIEL Verified Customer Verified Customer

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I had a great experience at Mariano Rivera Honda. Tom Panebianco was my salesmen and made the entire process very easy. Nick Malena the sales manager made sure they beat any deal I brought to him fro Tom Panebianco was my salesmen and made the entire process very easy. Nick Malena the sales manager made sure they beat any deal I brought to him from near bye competitors. I’m excited to use their beautiful service center and free car wash in the near future. More

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It was a pleasure purchasing a vehicle, the whole process was easily and smooth. Thank You was easily and smooth. Thank You More

by nyjets53 Verified Customer Verified Customer

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8 months ago I bought Honda Civic sports from this dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires an dealership. That time their Financing person Nicholas Malena done all paper work and I make sure that time that I have extended warranty and tires and rims also covered and Nicholas Malena told me many times it covered. And 5 days ago ( May 12,2023 3.30pm) I went to dealership and ask them for copy of my contract and my warranty papers. Then Nicholas Malena and one other guy there be like No you don’t have tires and rim covered and you wave it off. I was shocked how they ripping people. I told them you never even ask me for option to keep it or wave it off. I asked him many times and he told me it covered when I bought my car. Finally Nicholas Malena said I will look at your contract and call you Monday. And Now its been 5 days. Today is Friday and no one reach me out. That’s how they treat their customers and their policy is just to rip people off. I would never recommend anyone to do business with them. Last time a week ago I went there and this guy gave me my warranty paper that doesn’t say anything on it which things are covered and which are not and there is no website mentioned where I can go and see the details. I only had one option to confirm this from Nick and he admitted that. Now when the time comes they refuse the warranty. They only had one car key when I bought the car and they said in my warranty Its covered and they owed my second car key. Then their manager Ray confirmed that and processed my second car key. After 2 months they gave me my second car key which is proof of their bad customer service and my extended warranty which cover bumper to bumper including tires and rims. I would 100% leave the review on Honda website and talk with the people upfront. More

by noumankhan3369 Verified Customer Verified Customer

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Frank was was a pleasure to do business with. He was very professional and kind. Great staff everyone was very helpful. He was very professional and kind. Great staff everyone was very helpful. More

by jportes2010 Verified Customer Verified Customer

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I had a great experience at Rivera Honda! Very quick and easy process. I love the car Very quick and easy process. I love the car More

by nicolek92018 Verified Customer Verified Customer

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Nice atmosphere, friendly staff, knowledgeable resources. Inventory for new and used vehicles. Closely located to home Inventory for new and used vehicles. Closely located to home More

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