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Nicholas Frey
46 Reviews
Nick joined the team as a Client Advisor in Service and is now the Assistant Manager of the department. He can't pin-point his favorite client experience because he feels just one special moment would be unfair to all the others. He handles every situation with a personal touch and care. A fun fact about him is that he can grow one awesome beard! Favorite Quote: "Be something you love & understand."
Read more46 Reviews of Nicholas Frey
December 15, 2022
had my Lincoln 2 times in your shop, with same problem, never fixed properly, my car warranty ran out .10K repair out of my pocket. I'll never use this dealership never fixed properly, my car warranty ran out .10K repair out of my pocket. I'll never use this dealership More
by jank
Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas
November 14, 2022
Excellent service from the moment I pulled into the dealership beautiful waiting room and great communication with service advisor dealership beautiful waiting room and great communication with service advisor More
by CATHY24
Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas
August 26, 2022
Professional sales associates, knowledgeable and made me feel welcomed. The delivery process was seamless and was even given a personalized gift from my salesman. feel welcomed. The delivery process was seamless and was even given a personalized gift from my salesman. More
by Jsmurano
Other Employees Tagged: Robyn DePack, John Chirico, Maria Federico, Joe Cucuzza
June 12, 2022
Great customer service, very transparent, and made my buying experience easy. My salesman Kenny was very friendly and didnt pressure me to buy. buying experience easy. My salesman Kenny was very friendly and didnt pressure me to buy. More
by Jonsolo09
Other Employees Tagged: John Chirico, Joe Cucuzza , Kenny
April 06, 2022
Lincoln of Wayne has serviced my last three cars over eight years. Everyone l ever came in contact with professional and friendly. WPC eight years. Everyone l ever came in contact with professional and friendly. WPC More
by Walter
Other Employees Tagged: Peter Spina, Rona Spina, Joe Cucuzza, Kevyn Cruz, Denis Brady , Stephanie Molfetas, Don’t know anyone else
February 02, 2022
this dealers service department is excellent all service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra service personnel are friendly and professional i highly recommend them for purchasing or servicing your vehicle bruce cerra More
by sbjccerra
Other Employees Tagged: Kevyn Cruz, Denis Brady , Stephanie Molfetas
January 06, 2022
Amazing...always! Service, quality and hassle free. I always depend on Lincoln of Wayne especially when its duringa difficulttimelike a car accident! always depend on Lincoln of Wayne especially when its duringa difficulttimelike a car accident! More
by Er21081
Other Employees Tagged: Kevyn Cruz, Denis Brady, Joe Maass , Crystal Delucca, Stephanie Molfetas
December 20, 2021
It took a month before they could bring my car in, I needed a loaner. It took them FIVE weeks to diagnose my car, which should have taken a quick google search. Water in the wheel well... google it.. needed a loaner. It took them FIVE weeks to diagnose my car, which should have taken a quick google search. Water in the wheel well... google it... problem is clogged drains in the sunroof. Then it took another 8 weeks for them to get parts (which I understand, chain supply issues) and fix my car. During this time the windshiled on the loaner cracked from a pebble that spread like the omnicron virus. They charged me the cost, $550 for the window. On top of that they wanted to charge me upwards of $3,700 to fix. Corporate stepped in and reduced it by $1,600. But I was still not satisfied. They took 15 hours of diagnostic testing (five weeks) to figure out the problem, the whole time they were making the problem worse by water testing the car when they could have GOGGLED it! My car sat in a service bay like a lost puppy in a shelter for months. I even checked on it to make sure it was still there. After negotiating the cost down further when we finally picked up the car, we paid under $1000 including the window replacement of the loaner. I am happy they made good on what should have been at the most a one month service stay, instead it was three months. And we thought the service manager was arrogant. But his boss was much nicer. Bottom line, I will not go back to Lincoln of Wayne. They used to be so much better. Also, my check engine light has been un since I picked up my car two weeks ago. I called corporate. More
by JuliaG
Other Employees Tagged: Kevyn Cruz , Stephanie Molfetas, Not thrilled with Steven. Not at all. Everyone else was good.
October 07, 2021
Great service as usual and very professional as usual...I always have a great experience at lincoln always have a great experience at lincoln More
by s.bistany4
Other Employees Tagged: John Chirico, Maria Federico , Tim Cirule
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