Nicholas Ensey

The process of turning in the leased Lexus, signing the finance documents, and taking possession of the new leased Lexus seemed disjointed. The car looked like it had been 'rushed' to be prepped. I apprec finance documents, and taking possession of the new leased Lexus seemed disjointed. The car looked like it had been 'rushed' to be prepped. I appreciate Nicholas Ensey taking the time to help me set up certain settings in the car. After that I didn't see him again for awhile and we waited. I finally introduced myself to a finance manager (Dayron) and asked if he would assist me. He got my file and helped me. I don't think the process should have taken 2 hours. In the future if a sales person has a day off it is probably best not to have the customer come in on that day unless someone else will take the lead and ensure that the customer doesn't sit around waiting. I would appreciate a call from the dealership manager. My cell phone is 954-401-1896 More

by SSCHNEIDER6 Verified Customer Verified Customer

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We ordered the vehicle via the phone from out of state. When it arrived we were then pressured to quickly wrap up financing essentially by being told either we take their financing (which was much higher) When it arrived we were then pressured to quickly wrap up financing essentially by being told either we take their financing (which was much higher) or risk them selling our car out from under us because they didn't want to wait five days for me to get my bank involved. Then, after going with their higher rate, i was then being pushed to take extra warranties. I stated i did not want them and was told i "had" to take them. I asked for them to provide a written letter on their letterhead with the explanation as to why and only when i pushed for this did they back off and tell me they weren't going to have me take this. I have purchased over 20 vehicles in my life and dealt with at least 8-9 different dealerships. Never have i felt as strong armed or pushed as much as i was on this one. Because this was a hard vehicle to find and very limited right now, they had the upper hand and used it as much as they could. More

by tom Verified Customer Verified Customer

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Nick has always been great! He called to check and let me know my lease was coming to an end. He found the perfect car (it was just like the previous one because I loved it so He called to check and let me know my lease was coming to an end. He found the perfect car (it was just like the previous one because I loved it so much). More

by Darleen Verified Customer Verified Customer

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Nick has been great to work with securing an allocation on a GX550. He was attentive to the preferences that I wanted and found an exact match for what I was looking for in a much shorter time frame than l on a GX550. He was attentive to the preferences that I wanted and found an exact match for what I was looking for in a much shorter time frame than local dealers. All pricing was clearly laid out and the process has been a breeze. Looking forward to receiving my allocation soon! More

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I have an excellent experience at of Pembroke Pines. Salesperson Nicholas Ensey made it extremely easy for me to find the deal car that fit my budget. He was very attentive and honest during purchasing. Salesperson Nicholas Ensey made it extremely easy for me to find the deal car that fit my budget. He was very attentive and honest during purchasing. If you're considering purchasing a Lexus, I highly recommend Lexus of Pembroke Pines; He's very professional. More

by ELITEMOBILITY59102 Verified Customer Verified Customer

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Nick was great to work with! He was super communicative and always kept us in the loop. We waited months on a local waiting list (South LA) before hearing about Nick and giving He was super communicative and always kept us in the loop. We waited months on a local waiting list (South LA) before hearing about Nick and giving Pembroke Pines a shot. After about two months, Nick had exactly what we were looking for headed this way! Highly recommend! Boris was also great with the financing! We secured our financing beforehand, but of course, the day of the purchase, our bank's servers were down and couldn't process the funds. Boris got us very close (within $10 per monthly note) to our bank's financing offer, plus we received the $1,000 military discount (my husband is a veteran) by using the Lexus financing. All around great experience! More

by Laura B. Verified Customer Verified Customer

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I really wish I had come to lexus of Pembroke Pines to purchase my lease originally. Every person I've interacted with have been supper help and very courteous. My lease buyout went very smooth 👌. I purchase my lease originally. Every person I've interacted with have been supper help and very courteous. My lease buyout went very smooth 👌. I would even recommend someone look for a lexus to come to your location. Thank you again for all that you do in making your Guest feel welcomed. More

by DANIELLEJADUSINGH Verified Customer Verified Customer

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Excellent guys to work with. Very professional and responsive. They made this process fantastic. Would buy and ship again! Very professional and responsive. They made this process fantastic. Would buy and ship again! More

by Taylor Hallman Verified Customer Verified Customer

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Nick is one of a kind, and who you want to work with for an out-of-state purchase. After placing a refundable deposit for a GX 550, he went above and beyond to keep us informed with regular updates on facto an out-of-state purchase. After placing a refundable deposit for a GX 550, he went above and beyond to keep us informed with regular updates on factory allocations. He was able to secure a vehicle for us much sooner than our local Lexus dealer. The buying process from start to finish was incredibly easy, efficient and smooth, since Nick took care of everything. As soon as the vehicle arrived on the Pembroke Pines lot, he scheduled delivery to Virginia with an auto transport company. The vehicle was delivered to our home within 24 hours of leaving the dealership. There were no added junk fees or pushy sales involved. Nick was very honest and transparent, which is why he'll be the first we call for our next vehicle. A+ experience! More

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Professional experience from beginning to end. No hassles. Upfront and honest. Came all the way from Orlando for them No hassles. Upfront and honest. Came all the way from Orlando for them More

by SHEYAN.ARMAGHANI Verified Customer Verified Customer

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