Nicholas Craddock | Page 6

Norm Reeves Honda Superstore North Richland Hills responded

Curtis deserves a standing ovation for keeping things simple and helpful. Consider us applauding from the front row! What vehicle did you drive home in? Feel free to send pics!

Norm Reeves Honda Superstore North Richland Hills responded

Lexie, we’re so glad Williams and the team could address your concerns with such care! Attentive service makes all the difference, and your feedback highlights their dedication. Thanks for letting us make your visit a worry-free experience.

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, Tandra. We appreciate your feedback and will use it to make sure every car is detailed and ready for a perfect drive-off. We're glad to hear from you and will work to earn your fifth star next time.

Norm Reeves Honda Superstore North Richland Hills responded

Huge high-five! We’re so glad Joseph made the visit feel awesome for you. He’s all about friendly, attentive service, and your note made his day. Thanks for sharing the love, and we hope every visit keeps feeling that great.

Norm Reeves Honda Superstore North Richland Hills responded

We love hearing from our customers and your 5-star review made our day! We hope you continue to rely on us for your automotive needs. Stop by anytime, we will be ready to help!

Norm Reeves Honda Superstore North Richland Hills responded

Exceeding expectations? That’s Saul’s specialty! We’re thrilled he gave you a process as smooth as a freshly waxed hood. Thanks for the kind words and for trusting us with your car-buying journey.

Norm Reeves Honda Superstore North Richland Hills responded

In and out in record time? Christian must’ve had his turbo button on! We’re thrilled he made your experience quick, easy, and awesome. Thanks for letting us know!

Norm Reeves Honda Superstore North Richland Hills responded

Hi Mina, thanks for taking the time to provide feedback. We're glad you had a positive experience with Manny during your recent purchase, but we apologize that you didn't get the help you needed with your credit. If you'd like to talk further or have any lingering questions, don't hesitate to reach out. We value your trust and hope to earn that fifth star next time.

Norm Reeves Honda Superstore North Richland Hills responded

Luis, you just described our superpower: friendly faces and lightning-fast deals! We can’t wait to welcome you back when you’re ready for round two.

Norm Reeves Honda Superstore North Richland Hills responded

Hi, we appreciate you taking the time to leave us a review. We would like to ensure all your visits are 5-star experiences, and we're sorry yours left you feeling disappointed. Please contact Richard Meneely at Richard.meneely@normreeves.com so we can discuss potential solutions. Thank you.