Nicholas Baackes
Nicholas Baackes at Gordie Boucher Ford of Menomonee Falls
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Nicholas Baackes

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Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.2
29 Reviews
4.2

29 Reviews

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29 Reviews of Nicholas Baackes

January 17, 2024

Dealership Rating
Employee Rating

We have our Ford vehicles serviced at Boucher when required. Both the Parts and Service Departments are staffed with knowledge and experience personnel. More

by TERRYGARRINGER1956
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Terry, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

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Employee Rating

Parts and Service at Boucher, are Top Notch. Best Around, Period. Charles in service, is my go to, for all my 40 pickup fleet. Lucas in Parts, goes above and beyond for me. More

by benkierzek
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Jeff Samp , Mike Gregovich

Jan 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

We're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

April 03, 2023

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Employee Rating

They Worker Don’t Greet Customers At All Sone People Speak And Other Don’t Do Better More

by TENNILLEHUDSON37
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2023

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. Would you mind reaching out to us directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Bair, Service Manager 262-255-9010

March 15, 2023

Dealership Rating
Employee Rating

Gordie Boucher has an outstanding service department they get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. More

by DCHRIS67883133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Charles Pleugers , Alex Bair

Mar 16, 2023

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

December 26, 2022

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Employee Rating

The entire experience was great. The individuals were courteous & all listened to what my needs were on my vehicle. More

by Jamesh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Emily Knope

Dec 27, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

December 17, 2022

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Employee Rating

I had an oil change, tire rotation, coolant & transmission flush and when I left the dealership, I heard a noise. I drove home and then back to work the next morning when the noise got louder. I More

by TBAUER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 15, 2022

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Employee Rating

My service advisor was very assertive about my 2017 C-Max hybrid needed a transmission flush when I brought the car right n for oil change the week before. Almost immediately after dropping off car and have More

by jeffschultz425
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob the porter was great.

Dec 19, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Jeff, please give us a call directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Bair, Service Manager 262-255-9010

December 09, 2022

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Employee Rating

Service advisor was very knowledgeable. All needed services were performed satisfactorily and within time promised. More

by jeffschultz425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2022

Gordie Boucher Ford of Menomonee Falls responded

Jeff, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

November 27, 2022

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Employee Rating

The Service Dept explained what is included in 60k maintenance including what is high priority. More

by LUDETUNES
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2022

Dealership Rating
Employee Rating

Had the car for two days before they looked at it. Needed water pump & thermostat with a flush. All good now. More

by BOUDNIKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Charles Pleugers , Alex Bair

Nov 12, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. We're glad we were able to help, and we hope to see you again.

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