

80 Reviews
Write a Review80 Reviews of Neyma Cuello
June 24, 2025
Complete lack of customer concern, deadlines would come and go and feedback was nonexistent. Even with multiple calls to Neymar, Carlos And Gracey weekly. Car was marked completed at the end of May and as and go and feedback was nonexistent. Even with multiple calls to Neymar, Carlos And Gracey weekly. Car was marked completed at the end of May and as of June 24th my car is still there. This place is an absolute joke!!! More
Other Employees Tagged: Neyma Cuello
June 23, 2025
I brought my Jeep in for service, but it sat for 11 days without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my calls or respond to messages. I eventually met with the Service Manager, who was courteous and assured me I would hear back within three days. It’s now been 12 days, and I still haven’t received any follow-up. More
Other Employees Tagged: Allison Gilliland
June 22, 2025
Great service, great staff. I’ll be back for my next service. Great experience. Thank you. I’ll be back for my next service. Great experience. Thank you. More
Other Employees Tagged: Linda Gonzalez, Stacy-Ann Bonner, Bernalson Douze, Gracie Casanova, Caylie Salazar
June 21, 2025
The advisor that assisted me was knowledgeable and helpful. The facility was very clean and that includes the bathrooms. Personnel were friendly. helpful. The facility was very clean and that includes the bathrooms. Personnel were friendly. More
Other Employees Tagged: Bernalson Douze, Gracie Casanova
June 15, 2025
Waited since August 1924 to get my car finished service managers, giving me the runaround xxxx me off to each other. Very disappointed experience will never recommend anyone to this facility ever. managers, giving me the runaround xxxx me off to each other. Very disappointed experience will never recommend anyone to this facility ever. More
Other Employees Tagged: Stacy-Ann Bonner
June 14, 2025
After doing the work they did, they forgot to align my car. I left and drove it home. My steering wheel was facing left instead of being straight. I took it back. The did an alignment and I left. Now car. I left and drove it home. My steering wheel was facing left instead of being straight. I took it back. The did an alignment and I left. Now my steering wheel was turned to the right. I did a U-turn and took it back again. They said they fixed it but it’s still not straight. I couldn’t afford another rental and had just returned the rental I paid $500 for. I also felt dizzy because I had not had anything to eat and my sugar was off. I’ll have to deal with it another time. I feel like I leased a lemon More
June 14, 2025
Worst most incompetent service ever. I’m so glad I found Chrysler of Aventuea although I would have driven to key west to avoid Hollywood. I’m so glad I found Chrysler of Aventuea although I would have driven to key west to avoid Hollywood. More
June 12, 2025
8 days for a diagnostic…. . absolutely unacceptable. I picked up my car before being seen because that is insane! I had ZERO communication on updates or a timeline. Nobody answ . absolutely unacceptable. I picked up my car before being seen because that is insane! I had ZERO communication on updates or a timeline. Nobody answers the phone, responds to voicemails or texts. Somehow the sales department were the only ones who tried to help the service department is NON-EXISTENT. I went to my other Jeep dealership and had a same day diagnostic, horrible experience. I understand busy or delays but communicate it !!!!!!! More
June 08, 2025
Mechanics are not well trained They do not know how to do a proper diagnostic of your car do a proper diagnostic of your car More
Other Employees Tagged: Linda Gonzalez, CJ Fernandez, Bernalson Douze, Gracie Casanova

