Nelson Waters
Nelson Waters at Sullivan Honda
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Nelson Waters

Service Manager

Sullivan Honda

2015 East Main Street
Torrington, CT 06790

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Nelson Waters

May 26, 2024

Dealership Rating
Employee Rating

This is the 6th vehicle I’ve purchased. I think this says it all. Return customer is the most a dealership can hope for. More

by foxjg1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Sullivan Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Jun 07, 2024

Sullivan Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 24, 2024

Dealership Rating
Employee Rating

Sullivan Honda didn’t hesitate to take the opportunity to make a fluke situation right for us. It just further supports our decision to buy Honda and gives us confidence that we will be taken care of at this More

by sharla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Tabares

Jun 06, 2024

Sullivan Honda responded

Hello Sharla, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2024

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Employee Rating

Our salesman David Paolino was amazing. He found us the perfect vehicle for our family. He was able to get us the car quickly since we were down a vehicle. He trained us on how to use all o More

by Sumaia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Kulla, Dave Paolino

Jun 06, 2024

Sullivan Honda responded

Hi Sumaia, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Thanks for the recommendation, and have an amazing day!

May 13, 2024

Dealership Rating
Employee Rating

Very Comfortable Experience. Great Service with a Great Staff. Definitely the Place to do Business with! Dave is a PLEASURE to work with! Very attentive to all questions and co More

by RUDIRDEAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Sullivan Honda responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

February 22, 2024

Dealership Rating
Employee Rating

Very good service, professional approach, I always recommend this dealership - service center to my friends. More

by Andrew G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2023

Dealership Rating
Employee Rating

Very satisfied with follow up service on my new Honda Passport at Sullivan Honda. Once ordered part arrived, Marisa called to schedule my appointment. More

by Rbeliveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Greenwood

September 28, 2023

Dealership Rating
Employee Rating

Great dealership, sales staff and super service department. I have bought three new and one used car from them since 2006 and have had them all serviced there as well. More

by jsultaire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 11, 2023

Dealership Rating
Employee Rating

Work is always completed on a timely manner. If there is a problem, staff come to you to explain the issue and already have an estimated cost. More

by sk0kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2023

Dealership Rating
Employee Rating

Hats off to Nelson. Stood by his word and car runs great. Much appreciated and I would highly recommend him. More

by Teamrousseauhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

Some what nice. Some people are approachable Some are not that nice. They will just pass by you without saying hi or hello to customers. More

by Ridgeline
Recommend Dealer
Yes

Other Employees Tagged: Dave Todor, Tim Kulla, Marissa Greenwood, Laura Gambino , Some sales people are not nice.

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