Nelson Samson
Nelson Samson at Wondries Toyota

Nelson Samson

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.7
655 Reviews
4.7

655 Reviews

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655 Reviews of Nelson Samson

August 23, 2025

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Employee Rating

Nelson was easy to deal with, communicated well and responded well to questions, overall he provided excellent service. I would request him in the future. More

by MELONTANG
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Recommend Dealer
Yes

August 23, 2025

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The dealer is closer to my house and the price is cheaper than Longo Toyota and I call Nelson to make an appointment is faster I don’t have to wait he always ask me to come right now More

by Sheila khoo
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Recommend Dealer
Yes

August 21, 2025

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Staff very friendly quality of work seems to be very good. Notify you when your car is ready.I am handicapped they always go out of their way to help me if I need something. I will keep comming back More

by alexdmytriw
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Recommend Dealer
Yes

August 21, 2025

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Nelson is a very good person and very professional person to deal with.. I salute him for his awesome work.👍🏻 More

by ROBIN75PAD
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Recommend Dealer
Yes

August 20, 2025

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No good for service but waiting time is fast Poor service attitude of staff that is thank you More

by WYNNGAN
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Service Time
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Recommend Dealer
Yes
Aug 20, 2025

Wondries Toyota responded

WYNNGAN, thank you for servicing with us and for providing feedback. We strive for customer service and quality daily. It seems we have missed the mark during your visit. You are welcome to contact our Service Drive Mgr 626-289-8000 if you would like to discuss in further detail. We appreciate your business and value you as a customer.

August 19, 2025

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The communication was fantastic and my car was ready as planned. Nelson was very helpful and provided a lot of onsite and options. More

by BRITTNY
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Workmanship
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Recommend Dealer
Yes
Aug 20, 2025

Wondries Toyota responded

Brittny, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

August 19, 2025

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Very great and friendly. Easy to communicate and ask questions if needed, which is a big help More

by kevin.mariano88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Wondries Toyota responded

kevin.mariano88, thank you for servicing with us and for providing feedback. We are happy you had an easy and friendly service experience. We appreciate your business and value you as a customer.

August 18, 2025

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Nelson helped me with finding parts needed and retesting my older car. I'm very satisfied. More

by HFV
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Aug 18, 2025

Wondries Toyota responded

HFV, thank you for servicing with us and for providing feedback. We are happy you had the expert assistance of Advisor Nelson. We appreciate your business and value you as a customer.

August 18, 2025

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Employee Rating

Good but 3 hour for an oil change I thought like only an hour not 3 More

by AVOIDLOK
Recommend Dealer
Yes

Other Employees Tagged: Nelson Samson

Aug 19, 2025

Wondries Toyota responded

AVOIDLOK, thank you for servicing with us. We apologize wait time was inconvenient. We appreciate your business and value you as a customer.

August 17, 2025

Dealership Rating
Employee Rating

Very pleasant appreciated the services they did a good job hope to see them again soon More

by dandannrod
Recommend Dealer
Yes
Aug 18, 2025

Wondries Toyota responded

dandannrod, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and we look forward to seeing you again next time.

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