Nelson Ramiz

Ocean Auto Club Coral Gables responded

We appreciate you sharing your experience at Ocean Auto Club. We're sorry to hear about the initial delay in receiving the walk-around video and photos. We're glad Nelson and Gabriel were able to assist you and that Gabriel's communication and care were positive aspects of your visit. We'll address the issues you outlined internally to ensure a more consistent and prepared customer experience.

Ocean Auto Club Coral Gables responded

Thanks, Jared. We appreciate your kind words and the trust you’ve placed in us. It’s great to know you had a positive experience and felt comfortable working with our team. We’re always here to make the car-buying process smooth and enjoyable. Looking forward to helping you again in the future. Drive safe!!

Ocean Auto Club Coral Gables responded

Thank you for choosing Ocean Auto Club, YGARCIA3. We're glad you had a positive experience with us. We pride ourselves on providing exceptional service and making sure every customer feels valued. Your satisfaction is our top priority, and we're happy to have met your expectations. We look forward to serving you and your family for many years, with the same dedication and care. Drive safe, and if you ever need anything, we're always here whenever you need us.

Ocean Auto Club Coral Gables responded

Hello, CDUME. Thank you so much for leaving a review about your experience at Ocean Auto Club. We are thrilled to hear that Gabriel and Nelson provided you with such an amazing and superb experience during your visit. Our team takes pride in its customer service and will be delighted to receive your kind words. We also appreciate you mentioning the extended warranty offered by Gabriel – we always strive to provide our customers with the best options for their vehicles. Thank you again for choosing Ocean Auto Club Coral Gables. We're always here whenever you need us. Drive safe!!

Ocean Auto Club Coral Gables responded

Thanks for coming to Ocean Auto to buy your Mercedes Benz. We're thrilled to learn that Nelson treated you with respect and you felt you were treated fairly. It's nice to know you're happy with your new Mercedes and then you took a moment of your time to support us online with your feedback and five-star rating. We're always here whenever you need and remember, drive safe!!

Ocean Auto Club Coral Gables responded

Hello, Jimmy. Thanks for letting people now that you experienced good communications with your salesperson. We're thrilled to receive your wonderful feedback and five-star review because it will help people who use reviews to gain some insights about what it's like at Ocean Auto Club in Coral Gables if they're interested in buying or selling their vehicle. We're grateful for your support online, and we're always here whenever you need us!!

Ocean Auto Club Coral Gables responded

Thank you so much for your wonderful five-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience at Ocean Auto Club. Your support means a lot to our team, and we're grateful for the trust you've placed in us. We're always here whenever you need us. Enjoy your new vehicle and drive safe!!

Ocean Auto Club Coral Gables responded

Thanks for taking a moment to share your experience at Ocean Auto Club with other people who might be using reviews to decide which car dealership to buy from. We're extremely grateful for your ⭐⭐⭐⭐⭐ rating, and we're always here whenever you need us!!

Ocean Auto Club Coral Gables responded

Hola Yojanis. Gracias por tomarse el tiempo para reconocer a nuestro equipo y el servicio que le brindaron. Trabajamos arduamente para asegurarnos de que nuestros clientes tengan una excelente experiencia al comprar su automóvil, por lo que fue amable de su parte tomarse un momento y ayudar a otras personas a aprender más sobre lo que pueden esperar si vienen a nuestro concesionario. ¡Conduce con cuidado!