Nelly Justiniano
Nelly Justiniano at Liberty Honda

Nelly Justiniano

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
38 Reviews
4.8

38 Reviews

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38 Reviews of Nelly Justiniano

January 09, 2026

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Employee Rating

Good service. Addressed issue at hand. Communicated throughout the process Overall a good experience without issues More

by edwardskhary
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jan 11, 2026

Liberty Honda responded

Edward, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda. We look forward to having you as a valued customer for many years to come!

January 07, 2026

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I like the quick response from the honda team. They were able to answer my questions. I also liked how they sent a personalized video while working on my car! More

by Kelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Leyden

Jan 08, 2026

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 07, 2026

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Made an appointment, Nelly checked me in. I asked if there were any service coupons and when my car was ready , she gave a discount on my oil coy. She was very professional, courteous and hel More

by donnamarie755
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jan 08, 2026

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 05, 2026

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Always accommodating, I feel like I’m getting the best service around. I don’t feel pressured to get everything done, but only focus on wants needed at the time. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2026

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Liberty Honda was friendly, efficient, with quick service, up front pricing, and no surprises. Excellent! More

by Dmgurciullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 03, 2026

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I love their service because it is great. They always answer all my questions in detail. More

by minglam138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 02, 2026

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Great service Nelly is so personable and professional Very efficient and detailed work done on our vehicles. More

by SCRISS27
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Jan 02, 2026

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

December 22, 2025

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Good experience with them. Was in and out within an hour went in for a oil change and they washed my car right after. Great service. Nelly was a pleasure to work with More

by alex860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2025

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Was excelente. Thank you so much. Thank you so much for everything. The service was excellent. More

by BETTYSOLE6703
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

Dec 20, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

December 16, 2025

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Employee Rating

Che is good but i don’t speak English very well b u g oh More

by Randolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando

Dec 16, 2025

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

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