Nellie Pasquarella
Nellie Pasquarella at Torrington Toyota

Nellie Pasquarella

Service Advisor

Torrington Toyota

1472 E Main St
Torrington, CT 06790

5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Nellie Pasquarella

April 03, 2026

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Employee Rating

Nellie came to my car looked over the situation and came up with a very simple solution to what I thought was a major problem. Her observation cleared up in a few minutes what I thought would need a service More

by revrod46
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 05, 2026

Torrington Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

March 27, 2026

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Employee Rating

Very good service. Courteous and Friendly atmosphere. Easy to deal with. Would go again. Thanks More

by sriram
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Torrington Toyota responded

We’re thrilled you experienced courteous service and a friendly environment. Nellie and our team appreciate the chance to work on your Toyota and look forward to your next visit. Thank you for trusting us again.

March 25, 2026

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I have owned Toyotas for many years. I have always had them serviced at Torrington Toyota. I appreciate their expertise and friendliness. More

by NPRETAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Dzurnak, Nick Urso

Mar 25, 2026

Torrington Toyota responded

Thank you for trusting our team with your Toyotas over the years. We’re glad our expertise and friendly service have continued to meet your expectations.

March 13, 2026

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Employee Rating

I wouldn’t go anywhere else. Torrington Toyota has the best staff and customer service!! Love Tee!!! I “REALLY” want to work there!! More

by janice-ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Torrington Toyota responded

It’s wonderful to hear our team made you feel so welcome while caring for your Toyota Tundra. Your enthusiasm about joining our crew truly means a lot.

March 04, 2026

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Employee Rating

10/10 would recommend. Told me everything my car needed, and it was fixed and returned quickly. More

by Silven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Torrington Toyota responded

It’s great to hear you’d recommend our service. Nellie walked you through everything your Chevrolet Malibu needed, and we’re glad it was completed quickly. Thank you for trusting us.

March 03, 2026

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Employee Rating

Torrington Toyatbis an honest ans reliable dealership to do business with. I highly recommend them when shopping for a Toyota. More

by fisher1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Utecht, Larry Valenta

Mar 03, 2026

Torrington Toyota responded

It’s wonderful to hear you found our service honest and reliable. Thank you for recommending us to fellow Toyota shoppers and trusting us with your RAV4 Hybrid service. We look forward to supporting your future visits.

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