Neil Shary | Page 4

I’m blown away by how well they treated us. It probably shouldn’t be such an anomaly, but I’ve never had such a smooth experience at a car dealership. I literally texted my husband while I was It probably shouldn’t be such an anomaly, but I’ve never had such a smooth experience at a car dealership. I literally texted my husband while I was there to tell him how easy they made everything. I think I was in shock. They made me feel way more important than I actually am 😂 More

by JAREDZFERRELL Verified Customer Verified Customer

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Davis is awesome and takes great care of his guests, 10/10 would recommend this dealership to everyone 10/10 would recommend this dealership to everyone More

by Chris B Verified Customer Verified Customer

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Always good service and prompt communication. App was easy to understand. Neil manages a good department App was easy to understand. Neil manages a good department More

by dobrinski Verified Customer Verified Customer

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Service staff is very friendly, listened to my issue with the new truck and took care of it. the new truck and took care of it. More

by fitzwaterscott Verified Customer Verified Customer

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jordan is a great service advisor. got the job done and got it done quick. got the job done and got it done quick. More

by MARYANN.MARTIN13 Verified Customer Verified Customer

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Thank you Hunter for the best service every time we bring in our 3 cars from the 2 Dodges and our BMW. Thank you so much Hunter and Frisco Dodge. in our 3 cars from the 2 Dodges and our BMW. Thank you so much Hunter and Frisco Dodge. More

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Jordan Riley assistant is greatly appreciated. I purchased my 345 Dodge Charger RX here in Frisco. I stay out of town. The Dearler ship stands by their product with customer satisfaction . I purchased my 345 Dodge Charger RX here in Frisco. I stay out of town. The Dearler ship stands by their product with customer satisfaction . More

by Reggie Vonner Verified Customer Verified Customer

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Super service manager that went above and beyond for me to get my car repaired. to get my car repaired. More

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Nick took great care of me and my X7. 100% recommend.to anyone looking for vehicle service. 100% recommend.to anyone looking for vehicle service. More

by Bam5590 Verified Customer Verified Customer

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I’m extremely disappointed with the way this issue has been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, d been handled. It’s been nearly four weeks now, and I’m still waiting—without clear updates, timelines, or accountability. To make matters worse, due to the ongoing delays and faulty parts, I’ve had to rely on a rental car this entire time, which has been a significant inconvenience and expense. Despite numerous follow-ups—often three to five times a day—I still receive no proactive updates. I’ve repeatedly asked for the Service Manager, Niel & Ryan to get in touch with me, but my calls and requests have gone unanswered. That lack of response is unacceptable. Unfortunately, my experience working with Jordan has also been unreliable. The lack of consistent communication and follow-through has left me with no confidence that this issue is being handled responsibly. This entire situation has gone far beyond a reasonable delay. I need immediate clarity on what is being done to resolve the issue and what timeline I can expect—without me having to chase for answers every single day. More

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