Neil Mendes

I’m a retired Chevy service technician from out of state. I stopped in to have some work done! It was right around lunch time, but Neil and the technician Matt Shipley went out of their way to take care of I stopped in to have some work done! It was right around lunch time, but Neil and the technician Matt Shipley went out of their way to take care of me. I highly recommend this dealership, the staff is very professional and treated me like VIP. thanks again! More

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The car is back in for the same problem 2 days later hope they don't charge me again hope they don't charge me again More

by RJBARNA Verified Customer Verified Customer

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The service dept is very good to work with and try to get you back on the road as fast as possible. you back on the road as fast as possible. More

by CECOUSER Verified Customer Verified Customer

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Mark assisted us with everything we needed to know about the cat. We bought a car that we love. the cat. We bought a car that we love. More

by barb.leotta Verified Customer Verified Customer

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I love Ferman Tarpon Springs location the best out of all the Chevrolets I’ve used. My advisor Neil is always so amazingly nice. As long as I live in this area, I will always use this location. the Chevrolets I’ve used. My advisor Neil is always so amazingly nice. As long as I live in this area, I will always use this location. More

by kerrie.nelson05 Verified Customer Verified Customer

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Your Service department is very friendly, helpful, and professional. The Service guy that helped me is Awesome. I'm sorry I cant remember his name. I actually wish that I had bought my truck from there. professional. The Service guy that helped me is Awesome. I'm sorry I cant remember his name. I actually wish that I had bought my truck from there. I will be a Ferman fan for life. More

by amandaippoliti Verified Customer Verified Customer

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Neil Mendez handled everything in a timely fashion. He is very good representative for the dealership. He is very good representative for the dealership. More

by no20 Verified Customer Verified Customer

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It took a week to get on their calendar. When I showed up on 1/28 I was told it would be looked at by Wednesday and determined if it would be covered by my expiring warranty or not but finis When I showed up on 1/28 I was told it would be looked at by Wednesday and determined if it would be covered by my expiring warranty or not but finished by Friday. Left a message on Wed at the end of business that was not returned. Called Friday afternoon with no response. At 4pm I stopped for an update and was treated rather salty. I was told he was ba led up by two weeks and could not confirm when it would be looked at. Neil went to find an update and amazingly it had already been diagnosed!!! He said $480 and I reminded him that he was going to try and get it covered. 3 minutes later he said not happening. After this treatment I realized I was just another transaction they needed to get out the door. Surprisingly he said he could have it finished in 30 minutes!?! Not sure what happened to the 2 week backlog but it once again magically disappeared! By this time I figured you guys were too busy to value my time so I took it to another reputable place and paid an additional $380 to get it fixed. I wish I was treated as nice on Friday when you had my car as you did on Tuesday when I decided to trust you with it! More

by tjcrane66 Verified Customer Verified Customer

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Thank you for over 30 years of excellent service. Truly the only place I buy and service vehicles! Truly the only place I buy and service vehicles! More

by bmonteverde11 Verified Customer Verified Customer

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It took four hours for a oil change and tire roration and two tire sensors replaced!!!! Totally absurd roration and two tire sensors replaced!!!! Totally absurd More

by MBAUER2212 Verified Customer Verified Customer

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