Neil Fishbone

To be frank Luiz Angelo (General manager) I don’t know how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of t how these people got their titles but the term sleazy car salesman should be a more suitable name . Niel Fishbone (shady salesman) and the rest of the “team” over at Jaguar Land Rover of Sudbury are a despicable representation of customer service. Little to my knowledge that when I bought my 2019 jaguar it would soon end up needing an engine brand new to say the least. Please also don’t get me started on getting any of the paperwork for the engine besides just an engine number for a website that shows you nothing. That being said based on the carelessness of the Jaguar technicians. Not only did my car end up back at the Sudbury jaguar Land Rover dealership location 2x but the service and lack of communication from these people at the dealership Luiz Angelo (general manager) Neil Fishbone(shady salesman) the rest of the “team” disgusts me. I hope that people see this a stick on the side of caution when purchasing ANY vehicle from them. You will be looked down upon if you dress a certain way. Like a blue collar worker like my self if you show up in your work clothes be prepared to get taken advantage of. If you do see a response to this by the people over at Sudbury bragging about how the gave me a loaner car at no cost to me and a new engine free of charge (no money out of my pocket) That’s true. But why would I have to pay for a loaner or a new engine if the technicians on hand did their job properly. I also have pictures of my car collecting dust up on a lift for 3 months…… I drove the car a total of 6 times. The rest of the time was in the dealers possession . Great way to start my new vehicle purchase . Especially when I work so hard to get to be blessed enough to have a car like that. -Justin Strong More

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Rolande was very friendly and knowledgeable. we had a great experience and can’t wait to get our car we had a great experience and can’t wait to get our car More

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I have been to many dealerships and have had my share of poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other poor experiences. The experience I had at this dealership has been one of the best. Everyone was very polite and down to earth compared to some other Jaguar dealers. They worked with me and were patient, not pushy at all. I am pleased and would recommend anyone looking for a Jaguar or Range Rover to make that drive to Sudbury. You won’t be disappointed. More

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great experience great guys sales financing sales manager made me and my wife very comfortable made me and my wife very comfortable More

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Neil Fishbone took very good care of me from the start to finish!!! Jaguar Sudbury appreciate my business specially as a loyal and returning customer!!! 5⭐ all the way!!! finish!!! Jaguar Sudbury appreciate my business specially as a loyal and returning customer!!! 5⭐ all the way!!! More

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When customer service is increasingly important, with existing transparencies, Neil hit it out of the park. His knowledge and expertise was spot on, he was amazing at teaching me the digital intelligence existing transparencies, Neil hit it out of the park. His knowledge and expertise was spot on, he was amazing at teaching me the digital intelligence. I was surprisingly shocked (in a good way) that he brought the car to me in Maine. More

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Very unique experience!! My experience at this dealership with Mr.Neil Fishbone exceeded all my expectations! He was excellent even after the purchase was completed. It is unu My experience at this dealership with Mr.Neil Fishbone exceeded all my expectations! He was excellent even after the purchase was completed. It is unusual for one to be so attentive after a completion of a sale. Thank you! More

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