Neil Chapman
Neil Chapman at Champion Chevrolet

Neil Chapman

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Neil Chapman

September 10, 2025

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Employee Rating

As usual excellent service and done in a timely manner , it was a pleasurable experience, thank you More

by CASP02
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Recommend Dealer
Yes

August 22, 2025

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Fast and easy, affordable too! No appointment was necessary all you do is show up. More

by edtechmmm
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Recommend Dealer
Yes

August 16, 2025

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Staff is excellent &my car was so clean when I got service done! I appreciate the professionalism. More

by SIDY4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Freeman

August 11, 2025

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Employee Rating

Very unhappy my truck pulled to the right they said I needed breaks rotors and calipers on all four sides costing 2600 dollars that’s ridicules very unhappy More

by jelayne54
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Recommend Dealer
No

August 10, 2025

Dealership Rating
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Slow for getting an appointment Good on repairs Service advisor showed very little concern about me not having a vehicle for almost 2 weeks. Service advisor gave no updates on vehicle. More

by MARTINO_JONATHAN
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Recommend Dealer
No

August 10, 2025

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Didn’t have an appointment and they for me in for service. Always helpful and courteous. More

by Jesse
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Recommend Dealer
Yes

August 02, 2025

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I was pleased with the service of my vehicle. The service department is professional and friendly. More

by CARCART
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe

July 31, 2025

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Always great service from Champion Cadillac! The staff are very knowledgeable and friendly. Will continue to use the service department at this location. More

by mountainboy1
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Recommend Dealer
Yes

July 23, 2025

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Love the service! Could not do it better myself! Always the best! Will always bringmyCadillac here! More

by picaaso
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Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

Friendly staff. LONG wait time. Good waiting areas. Prefer appointments vs first come first serve. Wait time still long despite arriving within 1-2 hours opening. More

by Quarter25
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Recommend Dealer
Yes
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