Neil Chapman
Neil Chapman at Champion Chevrolet
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Neil Chapman

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Neil Chapman

April 11, 2025

Dealership Rating
Employee Rating

Very friendly service done in a timely manner. Nice waiting area with plenty of magazines to read. More

by highlander0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 07, 2025

Dealership Rating
Employee Rating

The service was quick and and everyone was very friendly and helpful. Thank you for your assistance and support until next time More

by memesgot7babes
Service Price Transparency
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Recommend Dealer
Yes

March 31, 2025

Dealership Rating
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Everyone is friendly. Had to wait 15-20 minutes to get checked in due to busy time. The work was good. The lady that checks you out and gives you the keys is not the cu More

by DofJC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

March 28, 2025

Dealership Rating
Employee Rating

Clean waiting area, easy check in, would like timely updates. Friendly staff. Knowledgeable mechanic. 15 More

by spears01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

March 24, 2025

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Employee Rating

No issues, speedy & friendly service, even when they were very busy in the morning with the new arrivals. More

by ccolwell1841
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 22, 2025

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Employee Rating

Great staff. Keeps you informed.of repairs. I appreciate the entire team and the great customer service they provide. More

by W.SUEADDINGTON
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Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard , Mark Leonard

March 22, 2025

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Employee Rating

Service wasn’t done as told, I question the advisor and I feel was told incorrectly More

by jayp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Monroe

Mar 24, 2025

Champion Chevrolet responded

We are very sorry we did not meet your expectations. Please give Mark Leonard our service manager a call. 423-282-2121 ext1030

March 17, 2025

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Employee Rating

Love all the vehicles I have purchased at Champion Chevrolet, super friendly staff and painless buying experiences,, thanks much to all More

by rkindlesparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 17, 2025

Dealership Rating
Employee Rating

Champion Chevrolet service is always quick and easy. The staff there are friendly and reliable. Their service is good and get me out in a jiffy. More

by ZJLDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Monroe

March 16, 2025

Dealership Rating
Employee Rating

I love this dealership. Always so nice and professional. Service department is top notch. Highly recommend More

by KIMBERLYHARTLEY13
Service Price Transparency
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Recommend Dealer
Yes
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