Neil Blanchard

First let me say that my sales rep was great during the purchase. After we agreed on our deal things slowly started going downhill. We waiting for almost 2 1/2 hours to sign paper work. One finance manager purchase. After we agreed on our deal things slowly started going downhill. We waiting for almost 2 1/2 hours to sign paper work. One finance manager was with someone for a long time and the other was at lunch. Finally the other finance manager got back and we signed all our paper work. He was also very nice. Here is where it gets bad. We bought our jeep on May 30 and let’s just say we just had it delivered yesterday June 22. We paid for a lift kit, Bedliner, power steps and bed cover. Oh yea before I forget we paid for the 1k ceramic coating and when we got the jeep back it was dirty as it can be. They said they detailed it but you could write your name in the dirt and grime in the hood and tailgate. Also when we were told we had to have this add in ceramic they told us how the water would bead and the paint with be super shiny. I know this because I also had all my other vehicles ceramic coated. This service was NOT done on this jeep. It’s way to dirty with sort and grime and the water does not bead like ceramic coating has been done. This are just a few things to sum up the bad experience. Keep in mind we drove 2 1/2 hours to buy from this place when we live in Pensacola. The only communicated received is when I text or called the sales rep. This was maybe once a week. I am writing an email with pictures to the dealership to show all the things I just mentioned. I now have to take to another shop to have things fixed that y’all done for almost 4 weeks More

by pfatdaddy17 Verified Customer Verified Customer

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Amazing friendly customer service. Very warm welcoming and plenty of types and colors to chose from. Very warm welcoming and plenty of types and colors to chose from. More

by izaacfadel Verified Customer Verified Customer

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EVERYONE WAS VERY FRIENDLY, PROFESSIONAL, AND KNOWLEDGEABLE! MY EXPERIENCE FROM TEST DRIVE TO PURCHASE WAS OUTSTANDING! KNOWLEDGEABLE! MY EXPERIENCE FROM TEST DRIVE TO PURCHASE WAS OUTSTANDING! More

by kkreamer60 Verified Customer Verified Customer

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Staff was friendly and knowledgeable. No pushy sales people. They let us decide on our own which vehicles we wanted to test drive and did not try to push a different one on us. Will defin No pushy sales people. They let us decide on our own which vehicles we wanted to test drive and did not try to push a different one on us. Will definitely do business with them again. More

by casiehartley Verified Customer Verified Customer

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The staff is always professional and super helpful. They are always make sure and get any work I come in for done in a timely manner. They are always make sure and get any work I come in for done in a timely manner. More

by kaitlyn.kristine21 Verified Customer Verified Customer

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Dealership was ok. Closing was the worst experience I’ve ever had. The lady became super rude and mad when I opted out of buying warranty. She was so mad she tried to t Closing was the worst experience I’ve ever had. The lady became super rude and mad when I opted out of buying warranty. She was so mad she tried to talk Neil out of making a deal. I will not recommend this dealership to anyone because of that experience More

by dustinforbis Verified Customer Verified Customer

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Clint was very personable and helpful. He is passionate about providing great customer service. Because of Clint, I had a great experience and love my new Grand Cherokee! He is passionate about providing great customer service. Because of Clint, I had a great experience and love my new Grand Cherokee! More

by ang72marie Verified Customer Verified Customer

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The customer service was awesome, the vehicle prices was straight and forward. I would recommend them to all my friends. Thank U. straight and forward. I would recommend them to all my friends. Thank U. More

by holdensw Verified Customer Verified Customer

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Very friendly. Made me feel very welcome and didn’t put and pressure on me to buy a car. Took a lot of time to make sure I was happy with my pick. Made me feel very welcome and didn’t put and pressure on me to buy a car. Took a lot of time to make sure I was happy with my pick. More

by venprice09 Verified Customer Verified Customer

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Camron was professional and very knowledgeable, Treated us like family. I would definitely buy another vehicle from this dealership. us like family. I would definitely buy another vehicle from this dealership. More

by regina.hickman45 Verified Customer Verified Customer

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